FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
On Weekends we have a flat $150 per hour rate.
- What is your typical process for working with a new customer?
At Metroplex Movers DTX, our process is simple and hassle-free: 1️⃣ Get a Free Quote – Customers can call or fill out our online form to receive a transparent, no-obligation estimate. 2️⃣ Customize Your Move – We discuss your specific needs, from packing services to special handling. 3️⃣ Schedule Your Move – We set a convenient date and confirm all details. 4️⃣ Moving Day – Our professional team arrives on time, handles your belongings with care, and ensures a smooth transition. 5️⃣ Final Walkthrough – We make sure everything is in place and you're 100% satisfied before we leave.
- What education and/or training do you have that relates to your work?
At Metroplex Movers DTX, our team is highly trained in professional moving techniques, including safe packing, heavy lifting, furniture assembly, and efficient transportation. We have years of hands-on experience in the moving industry, along with specialized training in handling fragile and high-value items. Our expertise ensures that every move is done safely, efficiently, and with the utmost care for our customers' belongings.