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It is such a great pleasure to work with Harry Stein. He is so knowledgeable and he is taking the time to understand your needs then explain you in details. I was impressed by his professionalism and work quality. I am looking forward to working with Harry on a long term period!
Norman was very responsive , had a fast turnaround and professional. He helped me recover data from an external drive. He did that within the timeframe he provided as ETA. I will highly recommend him.
We panicked when our external hard drive stopped working. Filled with thousands of picture we called Don and he walked us through our options. He helped us with a very reasonable recovery service making sure we were well informed during the whole process of data recovery. I had never called any local Tech/PC device companies and we were amazed how lucky we happened to call Don first! The reviews are true. He was great!
They scanned for a virus, helped me get a bad program off that was slowing it down, put in more memory and helped me find a power cord. Great customer service. Thoughtful and quick. I'll hire them again if I need something.
I had lost data on an external HD. Ryan met with me, diagnosed the problem on-site (Starbucks) and took the drive. Due to the complexity of the problem, he had to keep the drive for a week, but didn't charge me an enormous daily rate. His communication skills are superb: He texted often to inform of the progress, and sent screenshots showing updates. My data was recovered -- and it didn't cost me an arm and a leg. I highly recommend Ryan for data recovery!
Kyle is very easy to work with, he set up an appt. and was on time. We discussed my failing hard drive problem and the available solutions. We picked the best option and successfully installed a new Windows 10 drive and moved my data to the new drive. Kyle also told me how to keep my data safe and how to create a system image to save, protecting me for the future. I will gladly use him if the need aroses.
My external hard drive stopped working and then the USB port disappeared into the casing. I was devastated because years of work was in that hard drive and it was the back-up for my Mac that had broken. I investigated data recovery/repair options online and the quotes were at least $500. I was distraught. Then Thumbtack popped up in search results and I decided to give it a try. John responded promptly with a flat fee of $50, regardless of amount of work. He spent two weeks recovering my data--hours and hours and hours--and he did it!!!!! I have never been so grateful and relieved. I owe John so much and could not recommend him strongly enough. A truly wonderful experience and a super-experienced technician.
Mona went the extra mile for us. She was attempting to recover data from a dead drive. When the first pass failed to produce the file types we expected, she took the drive back and spent several extra days trying alternative approaches, at no extra charge. She was pleasant, positive, and professional throughout the process. I would definitively recommend them to others in need of data recovery services.
Cleaned up my external hard drive and replaced the casing. No data lost...good as new. Price as promised. Recommended.
I had saved 18 months research data to a Flash Drive which stopped working. Within 5 days ACE Data Recovery had diagnosed the problem and recovered all the files. I pray I never have to use them again but can certainly recommend them.
Excellent customer service, fast response, honest and decent people. My drive was, unfortunately, too damaged to recover, and they didn't charge for the diagnostics/inspection. Will definitely be using them again if I (hopefully don't) need data recovery services again, and will recommend them to everyone I know. A bit of advice to anyone in need of data recovery: be wary of services who's prices seem too good to be true, because they usually ARE! Secure Data Recovery Services' prices are right under the industry standard, and you DEFINITELY get your money's worth.
AS GOOD AS IT GETS - I interviewed 6 different services to recover my data. All the others told me it would be 1 to 3 days before they could get me an appraisal but only 24 HOUR DATA said they would get back to me within 4 hours... they called me with an estimate in less than 2 hours. They told me my recovered data would be delivered in 2 days but it was ready after just 1 day. The data was 100% recovered and every deadline was reached early. Since no one was going to do this for me for free, I can't imagine it could get any better. I highly recommend 24 HOUR DATA.
Service was quick, recovery complete
Went to Joel with a virus inundated system. I also had a hard drive that was locked up and I needed data recovery. Joel fixed them both. He's Great! Thanks Joel.
I liked the professionalism. They couldn't recover my drive, but they kept a good line of communication open, and seemed to know what they were doing.
New To Thumbtack
We offer data recovery in Dallas. We are available from Monday to Friday, 8 a.m. to 5 p.m. Saturday and Sunday are for emergency services only. We offer free diagnosis! We offer a no-risk guarantee! We offer on-site service for emergency and time-critical RAID and server failures. We service the following: * Laptop * Desktop * USB * RAID * External hard drive * Thumb drives * Camera cards * Optical media * Removable media and many other data storage devices Soon, we will be offering data storage and computer forensics.