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I had a water loss, they were very quick to respond. I was really impressed at the little amount of mess compared to all the work that was performed, JB had tremendous work quality, and very professional. All though the house was noisy; I couldn’t be happier with the finished outcome
G2 was out within hours to assess water damage we had discovered after our roof had been replaced. They were very patient in working with me and giving best options based on the situation we were in. The whole team is extremely professional and very personable! This is the second time we had to have water restoration in the past year and both times we couldn't have been happier! Extremely responsive and punctual. Workmanship is an A+ - made sure to take care in handling all the contents that were exposed and in properly covering items. They are experts and Ben hold several certifications so I was given the piece of mind that the mold that had already occurred would be properly handled not exposing my family to additional health concerns related to mold. Highly recommend Ben , Raul and his team if you ever run into the devastating event of water damage!!
Sean was great. He took care of our water damage and mold. He came out the same night gave us anqoute and was able to start right away. Price was extremely reasonable. Would definitely use him again if needed, hopefully not though, or refer him to friends and family.
They did a seamless job of taking care of water damage and mold. Can’t recommend them highly enough.
I would recommend this company to any of my friends or family members! We had water damage from a storm and they were quick to respond and worked great with our insurance company. From the moment I called them to get someone out to my house I could tell that they care about what they do. The woman who answered the phone (gina?) was lovely and willing to help in any way. The guys who came out to my house were so nice and sensitive to the situation. They took tons of pictures and handled all of the insurance claims. Cheri was also wonderful to work with. After the job was done and bill had been paid I asked her to send me some pictures and she was not only quick to do so but was happy to help. Many companies put you on the back burner once you pay the bill but not Advantaclean! They are all about good quality customer service. I highly recommend!
I had Tarrant roofing come out to look at my roof and they gave me pictures of hail damage. I initially called because we lost shingles in a hail storm. They didn't show any pictures of the lost shingles. I kept asking for quotes for repair on just the lose shingles and they were only interested in what my insurance company would say about replacing the whole roof. My insurance was $6,000 deductible. I didn't want to replace a roof at beginning of spring and worried about loose shingles. They refused to give quote without my insurance. Then last week we had heavy rains and it started coming inside. Tarrant roofing jacked us again promising to come tarp our roof and then at 5:00pm they called and said oh wait never mind it's only if we have a contract, no contract without a quote. Medina roofing came out, gave me pictures of my roof and told me exactly where the leak was coming from. It was from the vent. He gave me a quote right there of $450 to fix the WIND damage, and recaulk all vents on the roof. My adjustmenter for my insurance came out and looked at the roof. He agreed I did not have any hail damage, my roof is 8yrs old. He said the repairs should run $500-600. The water spot on the ceiling that is now inside the bathroom is a easy fix with some kilz primer and paint. Medina didn't think he could get out to me for a week or so as he was backed up. He came 2 days later, it took 2 hours. The came did there work and left without disturbing anyone. My little dog are usually very territorial and his crew was quite we heard no one talking. We signed everything via online. He knew I had some health issues and slept during the day.
I would highly recommend Restoration 1. Paul and Will did an excellent job cleaning up the water damage created by a leaky water heater. They were courteous, and extremely helpful which made an overwhelming situation less traumatic. Thank you!
Our damage turned out to be very minor. Johnny thoroughly explained all of our options. He outlined both a DIY procedure and the normal procedure that he employs and gave us an idea of the costs involved. He educated us in our options and we greatly appreciate the time he took.
Thank you so much for helping us out on an emergency call! I really appreciate your willingness to help us with our water clean up from a plumbing/hvac leak. Thank you!
He arrived during the given window, repaired the damaged areas and cleaned all the carpets very professionally.
I had them treat my home inside/outside for all pests due to a water bug issue. Afterwards I probably saw about 10 or so waterbugs but they were dead and in the last 2 weeks I have not seen anymore. I am very happy with the treatment they did. They were unable to treat outside due to rain and they told me they would come back to do it and I didn't need to be there and I'm sure they did but they didn't tell me when they did. Overall I am happy and would use them again.
On May 28th we thought the worst thing that could happen was to have a pipe burst under our kitchen sink especially after 3 months of renovations that my husband and I had almost completed. I went next door to our neighbor who has a carpet business and spoke with Carlos about the flood in the kitchen. In less than 3 hours they had all the baseboard off with heaters and humidifiers all over our home the drying time almost took 5 days. What a life saver double c services and Carlos Cruz. He met with our insurance adjuster, scheduled the tile, granite, painting and hot water service men and made sure it was done right the first time. Carlos also packed my entire kitchen for us. He made our like so easy during this awful time. Our home is now GORGEOUS. I highly recommend this company Carlos Cruz is fantastic to work with. Our insurance adjuster stated that she didn't expect the amount of work that needed to be done to be completed in 60 day's not 30. Call 972-522-0262 for Carlos .
We had major water damage at our home after a water heater failed. The Servpro crew was at our home 2 hours after we place the call on a Sunday night. They tackled the problem in a quick, friendly, & professional manner. If you have water damage, this is the team to call.
A flood can cause so much damage but if you want the best work in repairs you must use Ray. His attention to detail is impeccable. I will use Ray for all my future needs. My house looks better than it did when I moved in almost 20 years ago. Thank you Ray! Feel free to give my phone number for any personal reference.
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When you have a floor covered with water, or you see black mold in your dream home, you need help and you need it FAST. Tough times call for careful, thoughtful service. We strive to get your home or business back into top shape as soon as possible, so your life can get back to normal.