FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and tailored to each client’s needs. We offer fixed rates, discounts for large or regular bookings, and all terms are discussed in advance. There are no hidden fees-any additional charges (such as travel to distant locations) are clearly communicated before service begins
- What is your typical process for working with a new customer?
We start with a free consultation to discuss your cleaning needs, preferences, and schedule. Based on this, we provide a detailed quote and service plan. Once everything is agreed upon, our team arrives as scheduled and keeps you updated throughout the process. We value your feedback and strive for complete satisfaction
- What education and/or training do you have that relates to your work?
Our team is professionally trained in both residential and commercial cleaning. We follow strict hygiene standards, use approved cleaning products, and know how to care for various surfaces. We regularly attend industry training to stay current with best practices and safety protocols