FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Haven Travel, we believe in providing expert travel planning at a fair and transparent price while delivering exceptional value. Our service fees allow us to curate personalized itineraries, secure the best rates, and handle all the details so you can enjoy a stress-free vacation. Our Service Fees: - All-Inclusive Resort Vacations & Cruises – $25 - Domestic (U.S.) Vacations – $50 - International Vacations – $50 - Group Travel – Starting at $100 Complimentary Consultation: Your initial consultation with a travel advisor is completely free! We'll discuss your travel preferences, budget, and destination ideas before moving forward with planning. Additional Fees: Some complex itineraries or highly customized trips may require additional planning fees, which we will always discuss upfront. Our goal is to provide expert guidance and exclusive perks while saving you time, stress, and even money in the long run. Let’s start planning your next dream vacation today!
- What is your typical process for working with a new customer?
At Haven Travel, we make vacation planning simple, stress-free, and enjoyable. Here’s how our process works: 1️⃣ Complimentary Consultation – We start with a free phone consultation to learn about your travel dreams, preferences, and budget. 2️⃣ Service Fee & Agreement – Once you're ready to move forward, we review and collect the applicable service fee. 3️⃣ Custom Travel Proposal – Your dedicated travel advisor will research and create a personalized itinerary tailored just for you. 4️⃣ Refinements & Adjustments – We collaborate to fine-tune your proposal, ensuring every detail is just right. 5️⃣ Reservations & Booking – Once you’re happy with your itinerary, we handle all bookings on your behalf. 6️⃣ Ongoing Support – From managing reservations before your trip to offering assistance during and after travel, we’ve got you covered. We take care of every detail, so all you have to do is pack and enjoy your trip! Ready to start planning? Contact us today!