We are an old senior couple. My wife decided to do some remodeling and we needed to get some furniture out of the house fairly quickly. A friend of mine previously used Thumbtack to find a company to clean his office. So I decided to use Thumbtack to help us find a reasonably priced moving company.
My whole experience with Expert Moving was excellent. My first contact with the company in setting up my appointment left me extremely happy. Maurissa assisted me in booking and re-scheduling my services on short notice. They accommodated my changes without a hassle. What a relief! I had contacted several moving companies prior, but selected this one because of their thorough explanation of services and positive attitude during my last minute changes.
Our experience with the crew members on moving day was fantastic to say the least. The gentlemen who moved our furniture were kind, courteous and easy to work with. They worked like professionals as were quick, and careful with our furniture. I dreaded moving, but the guys brought the energy and enthusiasm to make a laborious task, easy and worry free. We have a heavy bedroom set that is not easy to move but they moved it with ease. Glad we had some strong manpower. Everything was done well and very professionally by them.
My wife has an antique china cabinet and heavy glass candle holders and other antiques.The movers crated our very fragile 90 pound glass statues, also double wrapped my china cabinet and were very careful moving it. They belonged to my grandmother, they are irreplaceable. They did a AMAZING job and went above and beyond for us.The 3 man crew moved and treated each piece like it was their personal furniture. The movers wrapped my delicate items with special protection crating, they called it, in order to keep them safe. I had several antique pieces that were family heirlooms. While not valuable to anyone but me, they were handled with extra care. Victor, Melvin, and Joshua were the hardest workers we have the pleasure to work with. They are gold star employees!!!..such a great attitudes, they really care about the job that they do.
We are grateful for the hard-working team that we got, especially the crew leader Victor. I believe he should be immediately promoted due to his leadership and customer service excellence, Victor represents the type of professionalism that is too rare to see these days. Thank you guys again for a wonderful experience.
Once we are done with the remodel, I will be calling them again to move us back. I will be asking for the same crew.