Sarah Williamsom came out to my residence to treat our German Roach infestation. A friend of mine recommended her and I am very glad she did. I have never in my life had this issue, or dealt with roaches, or German Roaches which are apparently the hardest kind to get rid of. Sarah did an awesome job and was very on top of the problem, she explained everything she was going to do before she did and the reasoning behind it. She also explained everything we would need to do on our end to help what she was doing continue to work. She was very detailed and did not want to miss anything. She spent the amount of time needed to make this happen which was not overly long, but long enough to do the best job and not miss anything. I was very impressed with the quality of her work, the time she took making sure she explained everything and her success in helping us get rid of the horrible German roaches. Every time she has come out after the initial big treatment, she has made sure to look for anything we have missed to help keep them gone. She has had success in getting rid of them, however we had such a bad infestation it has taken her several trips out to continue treatment. I believe we are almost there and I can't thank her enough. We live in a mobile home which is very conducive living quarters for these type of roaches unfortunately. Sarah has knocked them down and out. She most definitely went over and beyond to make sure she got rid of the things, and also with her explaining everything to us so good. I have nothing to add on how the experience could of been better, nothing went wrong and Sarah could of done nothing better to improve her service for the future as it was excellent and continues to be so every time she comes out. I would and will recommend her to anyone and everyone who needs service. I appreciate her and the hard work she gives and makes sure she gets the job done and assures you she will. I will not use anyone else and I am so grateful to her. Thanks so much Sarah for such a great job!