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Being a quality engineer by trade for the past 20 years i am trained to look for poor quality practices and process's. GTT services and Mr. Abid Khan exceeded all of my quality expectations in service, communication and effort to solve the problem and represent me, his customer. Working through the Thanksgiving Holiday was above and beyond what i would expect from normal service providers but Mr. Khan doesn't operate like other normal service providers. He kept me up to date on every step of the process, he was open with all the options available (even free ones) and exceeded his commitment. Although he made me aware of a FREE option to have my laptop repaired i choose the option that was a little more but knowing it would be done correct and allowing me more free time to enjoy my holiday. He explained the turn around time that i thought was to aggressive during the holidays. In dealing with IBM/Lenovo, i didn't believe it would happen that quickly. Although he estimated a week turnaround during thanksgiving, i gave it 2 weeks. He called me back in 4 DAYS !!! He took care of all the obstacles, roadblocks, issues and provided me an improved laptop way ahead of schedule. GTT is now my families go-to PC services provider. Price is fair, effort exceedingly, commitment outstanding which makes they're overall quality score off the charts. If you decide not to try GTT for your PC needs than you've unfortunately settled for an inferior service. 11/29/14
Pc Mobile Tech was great! He works with your convenience and offered to repair my problem remotely. Due to the nature of my issue he ended uo having to come to my home, he was quick, and came on a day weather was not optimal for traveling. I appreciate the willingness to be able to help with such short notice! Definitely will be a repeat customer
Peter did a great job. I would highly recommend his services.
All problems with my PC were fixed.
Gerald Lewis provides overall technical support to our law firm. He is highly knowledgeable, professional and reliable. Gerald has helped our firm identify ways in which our office can update our systems to best improve efficiency while remaining within our budget. I recommend Gerald Lewis' technical services to anyone, whether in need of basic technical assistance or the restructuring of the larger office technological systems.
I had the pleasure of hiring Richard for the repair of my HP Pavilion Laptop and a much needed cleaning of my sluggish family desktop. The work was completed within two days. Richard took home my Laptop on the first day and on the next morning my desk top was repaired on site while being extremely professional and respectful of my home and family. Richard showed skills beyond any Geek squad or electronic warranty group I have previously dealt with. After our conversation of the work to be completed Richard explained every task and repair not only once to me but was was more than happy to repeat as many times as needed until I fully understood the process. Throughout the two days, I received his full attention, even though he clearly had other customers contacting him during his time in my home. The repairs were quick and the pricing was very reasonable in comparison to other tech repair services i have dealt with previously. I will be calling Richard for all services that require electronics and technology skills from now on as he was more than reliable, knowledgeable and affordable. I highly recommend Richards Computer Repair for anyone that is in need of IT services.
My network and phone service is now properly set thanks to you guys. Really professional people thank you guys.
PC Solutions trained me on how to use a computer. The training was so easy ,at first I thought it would be a hard task and that it would take me forever,but working with the professionals within a few weeks I was very comfortable using the computer.
Tech was excellent in follow-up communications. Handled my issues and PC desktop issues remarkably well and smooth sailing. Was back on track within the hour he spent.
My PC would not load. Bryant came to my home. He fixed my PC and was able to save everything I cared about. Bryant was on time and went above and beyond to help me with my internet connection. There is nothing he needs to improve as far as I am concerned. Brayant is courteous, friendly and professional. I will deffinately recommend him to my friends.
John has been our IT guy for about 3 years. He's in charge of our business computers and our home pc's and laptop. I like that he's easy to get a hold of and if there is a problem he handles it quickly. This is very important to us. He's also personable, professional and polite...all around easy to work with.
Nice and Professional. Great guy! Thank you Hugo!
Had problems getting my PC at home to turn on properly. Calvin diagnosed the problem immediately as a bad power supply, replaced the part, and got the system running as good as new with no delay. He did excellent work. Calvin was courteous, knowledgeable, punctual, and efficient. I would recommend his services strongly.
Ivory provided quality work, a quick turnaround at a fair price! I will recommend him to anyone who has computer needs.
Cody was very responsive, worked quickly, and got my PC restored overnight. He also explains things very clearly and very generous w recommendations on how to avoid future problems.
We provide honest and quality work. Services are at great prices and guarantee customer satisfaction. With CompTIA A+ certified technicians, you can expect for us to know what we're doing.
I was a geek squad repair agent for two years, so that means I was trained to do the best. Now you can get these services with less price and time and same quality.
I will repair the issue the first time
Make your computer run like new again. I am specializing in data backup and re-install of operating systems and software and also hardware upgrades. Free quote provided for any service.
SugarLandPC offers outstanding computer repair, virus removal and IT services in Sugar Land, Katy and Houston, TX areas. We fix any issue you may have with your home computer including virus removal, spyware removal, crashed hard drive data recovery, blue screens and other boot-up problems. We also fix any hardware issues from overheating laptops to video cards, network adapters and wireless routers.
We do not charge for anti malware scans when work is done in lab.