What should the customer know about your pricing (e.g., discounts, fees)?
my system is fairly simple! $40 for my time! like we used to say in Germany: Das is Alles! (That is all!).
What education and/or training do you have that relates to your work?
It's a never ending battle! things in this industry change so often its not even funny to keep up with!
How did you get started doing this type of work?
Kind of found me more so than I for it! I was in the US Army and decided that lugging a rifle on my back was not much of a future!
So I decide early in my 20 year career that I wanted to learn something that I could use AFTER I retired!
Selling Insurance and Used or New Cars was not my option!
I wanted something that I know was 1) Interesting 2) challenging and 3) makes a good living (or at least helps pay the bills!)
What types of customers have you worked with?
Most are simple: Upgrades to the OS (Operating System - such as Windows!)
Some are not so simple! failed Motherboards - Failed Power Supplies - Failed Communication devices, etc..
Describe a recent project you are fond of. How long did it take?
I am proud of all of my work!
What advice would you give a customer looking to hire a provider in your area of work?
My advice is: Don't just look for the cheapest nor the most expensive one!
Look at the years of Experience in the field! Just like if you take your car to the garage! There are many options - make sure the mechanic knows what he/she is doing!
What questions should customers think through before talking to professionals about their project?
They can know that if I can't fix it - nobody else can either!