FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer Free roof inspections and $500 off any new roof installation for military and first responders.
- What is your typical process for working with a new customer?
Our typical process starts with a phone call. We talk to the customer, ask them a few question regarding their needs and then proceed to schedule an in person inspection. We conduct a Free full roof inspection to asses the roofs condition. Once we communicate the roof's condition to the customer, we then discuss options. Depending on the option they choose, whether it is an insurance claim, partial roof repair or our of pocket roof replacement, we walk them through the entire process.
- What education and/or training do you have that relates to your work?
We began our education in college. Both owners Gerardo and Andrea hold Bachelors degrees in Business Administration and Business Management. Gerardo being the hands on field expertise, has expanded his training in roofing along the years hands on and holds a Contractor license with the City of San Antonio. Along the years he has trained at multiple facilities working directly with suppliers both in class and on the file, to learn the process of installing every roof material. From Shingles, to metal, and TPO.