Dave was wonderful from my first dealing to the last he was a saint. He gave me a fair price and looked into different flooring option for me, he was kind, friendly, and all around great person to work with. The crew that came to the house was 2 hours late but did a good job on the floor, my only beef is they didn't speak English around us and one guy wasn't very friendly. One of the crew was a very nice young man who went above and beyond in my option, he fixed my closet door when it wouldn't close, made sure the baseboards were painted correctly and he was kind and respectful. I will refer my friends to Big Deal flooring my floor does look great!!!