- What should the customer know about your pricing (e.g., discounts, fees)?
My prices are within the average range for my area, and are based on the square footage of the home. I have a few levels of pricing, depending on your budget. While I strive to be competitively priced, I like to emphasize, that less expensive is NOT always the best choice. Sometimes you really do get what you pay for! For more details on my pricing, and the different levels/types of inspections I provide, please visit my website.
- What is your typical process for working with a new customer?
I am completely adaptable and "First-time-home-buyer" friendly! I start off by informing the client, what to expect, and how the inspection process works. I also encourage them to write down any questions, or concerns they have, prior to the inspection, so I can make sure to answer them. My relationship does not end with the customer, at the end of the inspection. I emphasize that I am a continuing resource, for any questions they may have in the future (no charge). As well, ALL my inspections include a re-inspection, at anytime within the 12 months following the initial inspection. This is a great resource for those clients that opted for a home warranty, and is a great time to pinpoint any items that need to be addressed prior to the expiration of that warranty.
- What education and/or training do you have that relates to your work?
I was formally trained at the Ed Klopfer School in Florida, which requires completing a 120 hours of instructor based training. Current member, training and certifications, by InterNACHI (National Association of Certified Home Inspectors). Experience includes 20+ years in the construction industry, and over 8 years in the home inspection industry. I have completed more than 3,000 Home Inspections. I am licensed by the state of Florida, which requires passing a NATIONAL INSPECTION EXAM, continuing education, insurance, and fingerprinted background checks (Utah currently does not require any formal training, insurance, or licensing for Home Inspectors).