FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At RoofTek, we believe in fair and transparent pricing. Every roof is different, so we provide free, no-obligation inspections to give you an accurate bid based on your specific needs—no guesswork, no hidden fees. We don’t lock in pricing over the phone because we want to make sure you’re only paying for what’s actually needed. We also offer competitive pricing and can help guide you through insurance roofing claims if your project qualifies. Our goal is to provide the best value, not just the lowest price.
- What is your typical process for working with a new customer?
Free Inspection & Consultation: We start by scheduling a no-obligation roof inspection to assess the condition and discuss your needs—whether it’s a roof repair, replacement, or maintenance. Clear, Honest Bid: After the inspection, we’ll walk you through a detailed quote with options so you can choose what works best for your home or business. Scheduling & Communication: Once approved, we get your project on the schedule ASAP. You'll be updated regularly by your dedicated project manager so you're never left wondering what’s next. High-Quality Work: Our certified crews show up on time and complete the job with precision and professionalism. Final Walkthrough, Quality Control & Support: We perform a full quality control check and final walkthrough with you to ensure everything meets our standards—and yours. We also remain available for any follow-up questions or support after the job is done.
- What education and/or training do you have that relates to your work?
At RoofTek, our crews are trained, certified, and highly experienced in both residential and commercial roofing. We’re proud to be a Platinum Preferred Contractor with Owens Corning, which means we’ve met the highest standards for professionalism, reliability, and craftsmanship—and we can offer extended warranties of up to 50 years on qualifying roofs. Our team also completes regular safety training, manufacturer-led installation courses, and on-site quality control inspections to ensure every project meets current building codes and the latest best practices in the roofing industry. Whether it’s storm damage, insurance claims, or full replacements, you’re in capable, qualified hands with RoofTek.