FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is project-based and fully transparent. We tailor each quote according to the complexity, scope and timeline of the work. While we don’t follow rigid hourly rates, we offer bundled packages with clear deliverables. We also provide special rates for long-term partnerships and startups.
- What is your typical process for working with a new customer?
We begin with a discovery call to understand your goals, audience and brand voice. From there, we craft a custom strategy and walk you through our proposed approach. Once we align on direction, we share initial drafts or mock-ups, invite your feedback and iterate until perfection. Clear communication and collaboration are at the core of our process.
- What education and/or training do you have that relates to your work?
Our team combines formal training in graphic design, marketing and user experience with hands-on experience in real-world brand launches and ad campaigns. We continuously up-skill through industry certifications and software workshops to stay ahead of digital trends.