FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We earn our revenue through commissions received from hotels, airlines, cruise lines, and tour operators, enabling us to provide our services to you at no direct cost. While we guarantee competitive rates, the real value we offer lies in our expertise, the time we save you, our customized services, and the overall quality of the trips we plan, rather than just seeking the lowest prices. Moreover, we offer a low-price guarantee. Thanks to our proprietary software, which checks prices daily, we ensure you're getting the best deal possible. Keep in mind, when you choose us, you're not merely making a booking; you're investing in our expert knowledge, insider tips, and the ease we bring by taking care of every aspect of your travel arrangements.
- What is your typical process for working with a new customer?
We adopt a highly personalized approach in planning your vacation. Our process begins with a 'dream session', where we explore and understand your vacation aspirations. Based on this, we'll craft and present a plan for your ideal holiday. Rest assured, we'll be there to support you from the initial planning phase right through to your return.
- What education and/or training do you have that relates to your work?
I hold a Bachelor's degree in Hospitality Management and bring over 40 years of industry experience. Additionally, we have been successfully running our travel agency for more than a decade.