About this pro
14 years in business
I have worked with Xodus International Group since 2009. They have handled travel for me and family members to travel to countries like the Caribbean, Africa and Europe. Our last trip was to Europe: London and France, great hotels and tours and food;everything was great! Very well planned tours. Our next vacation hopefully will be a cruise and we will be using Xodus. Great job always and I do recommend them.Jul 22, 2017
I was very pleased with the companies support !Jul 19, 2017
This review is long over due as Xodus International Group, Donna McKeithan, always does such an outstanding job for us! We have worked with this organization for many years. I was always nervous about booking a trip on line but the consideration and understanding shown by this office assures us every detail was being addressed personally; as usual everything worked out perfectly. The guides and drivers arranged for us were very knowledgeable, professional and friendly; while the accommodations were simply superb. Xodus has consistently offered superior vacations by exceeding our expectations and embracing our passion for travel experiences that deliver added value to each excursion. We look forward to our next opportunity to book with Xodus International Group. Thank you, S. FayMar 22, 2017
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- What is your typical process for working with a new customer?We have state of the art reservations systems at our finger tips and come to you with a wealth of knowledge in the industry. It is best to obtain detail information; allowing us to research the best programs and prices and respond with an email. After reviewing the information we can follow up with you regarding booking or discuss any alterations.
- What education and/or training do you have that relates to your work?Something you should know. I worked for an airline for several years when I first started my career. I dont think any changes in the world as much as the airlines in terms of equipment, schedules and flight patterns, crew to meals and other things that we really don't think about as consumers. Lets not forget fares! Ask me about fares! We must keep ourselves updated as much as we possibly can and keep up with the demand of client needs. In addition; we attend seminars, classes and weekly meetings. The airline industry has over 700 times a day.
- What types of customers have you worked with?We provide international tours, adventure travel, conferences, missions and cruises. Since I have been in the industry for almost 30 years I have handled all aspect of travel so my clients will come to me for almost anything. From planning a honeymoon, adventure tour to conferencing. We love our clients. They are patient, kind and we look forward to assisting them every year! We would love to have you join us on one of our upcoming journeys. We have a South Africa Tour in March 2014 or a mission trip this November this year. Also, if you know a senior; kindly let them know that we have senior programs as well. See here for testimonials! xodusint.com/1/testimonials.htm. Hope to speak with you soon.