What should the customer know about your pricing (e.g., discounts, fees)?
Our rental packages are all inclusive so we base our rate on the length of the rental. We recognize that not every event needs to have all the bells and whistles. So let us know if you need something catered to your special event. We also know that you may or may not need as long of a rental as you think. We can advise you on how to get the most bang for your buck.
What is your typical process for working with a new customer?
From beginning to end we try to be as prompt as possible when communicating with our clients. The process is simple and straight forward and can be handled entirely on line.
What education and/or training do you have that relates to your work?
Everyone laughed at me when I decided to major in Photo Booth Science & Technology at the University of.....just kidding. Our degrees have nothing to do with photo booths or taking pictures. We like to have fun, meet people and experience new work environments. Everyone in our group has had many years of customer interaction through previous work experience.
How did you get started doing this type of work?
My friend and now co-founder used to do this back in the day for our friend's parties. We thought to ourselves, this would be a fun way to make a living. So here we are. Nearly 1,000 events completed and just about 500,000 photos in the vault.
What types of customers have you worked with?
The most common type of event we service is wedding receptions. These are always fun and provide great memories for the newlyweds and guests. We are, however, available for all types of events including birthday parties, holiday parties, corporate events, trade shows, bar mitzvahs, bat mitzvahs, retirement parties, graduation parties, proms,.....you name it.
What questions should customers think through before talking to professionals about their project?
-Find out if the vendor is familiar with the venue of the event
-How long of a rental does the vendor recommend
-Will the setup of the photo booth interfere with the reception