Mike repaired water-damaged ceiling tiles in my basement. I could NOT be happier! Mike was PROMPT in the initial reply, MORE than willing to talk by phone, VERY easy to talk to, also willing to communicate by text (and did so VERY well) and CLEARLY understood what I was saying, VERY clear in what he needed me to know. The estimate he gave me was spot-on. He was prompt in every reply, prompt in his arrival, efficient and quick in his work. He'd said he thought he could complete the work in the same day, and did. He was happy to observe the HE LEFT **NO MESS.** Polite, personable, kind. I have already tentatively scheduled more work with him in the summer (floor vinyl tile replacement). I'd glad to know him, entirely happy with his work, and looking forward to working with him more.