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Find a house cleaner near Colonial Heights, VA

Find a house cleaner near Colonial Heights, VA

18 near you

Find a house cleaner near Colonial Heights, VA

18 near you

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Top 10 House Cleaners near Colonial Heights, VA

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What should I ask a house cleaner or maid before hiring them?

There are many questions to ask a cleaning service before you hire them to make sure they’re the right fit. These questions might include:

  • How much do you charge?
  • How do you set your prices -- per hour or per square foot? Or, do you charge a flat rate?
  • What is your past work experience? Can I see a list of references?
  • Are you accustomed to working with different home or apartment types and sizes?
  • Can you work with children or pets in the house?
  • What types of cleaning products do you use?
  • Do you bring your own cleaning supplies and products?
  • How often can you clean my home?
  • Is there anything you recommend I do (or don't do) to my home before you arrive?

For more tips on how to hire the best maid or house cleaning service, read our smart hiring guide.

How often should you have your house cleaned?

The frequency you should have your house cleaned depends on several factors, and the best professional house cleaner can give you a rough estimate of costs so you can budget how often you need someone to clean your home. 

Daily house cleaning may be necessary if you have a home with a large number of bedrooms with young children and kids, although other homeowners may benefit from weekly house cleaning. A weekly cleaner can clean the bathroom, kitchen, do laundry, vacuum and mop. An occasional deep house cleaning is most beneficial for people who have recently renovated a home or are looking to do a spring clean. 

Reviews for Colonial Heights house cleaners
Michelle S.
I moved into my new home and hired them. They cleaned my house from top to bottom. My house smelled so fresh and clean. I will definitely hire them again.
Lali’s Amazing Cleaning TeamLali’s Amazing Cleaning Team
Genia F.
Did an awesome job!! I didn’t know how bad I needed a deep cleaning until they came.. my house smells sooooo fresh and clean and I look forward to contacting them again!!
Lali’s Amazing Cleaning TeamLali’s Amazing Cleaning Team
A. H.
I DO NOT RECOMMEND AT ALL. Very unprofessional. Well first she dropped her 10 year daughter off to do the cleaning. She stated that she would be back in an hour. After a couple of hours she returned. Everything I asked her to do she did not complete. She stated that is was getting late and she would clean the rest of it in two weeks when I had her come back. I asked if she cleaned the oven, she said yes I opened the oven and it was NOT CLEANED. I asked her if she washed any of the laundry she said no. She had her little daughter fold dirty clothes and put them in the hamper. She didn’t clean the second bedroom at all. She didn’t even open the door. She didn’t clean the second bathroom she just closed the door until I asked her if she was going to clean it. She broke things in my home and did not even tell me. I had to ask her over text message and she admitted to it and then tried to pay me for something that was sentimental to me. She left my house in disarray. She DID NOT tidy up. She did vacuum the floor, had her daughter fold dirty laundry, washed dishes and left them on the counter and halfway cleaned one bathroom. DO NOT HIRE Her. Very unprofessional.
The  Cleaning GirlThe Cleaning Girl
Marianne K.
Be VERY cautious hiring - in the beginning (phone interview) everything seemed fine. Made Natasha aware I had a big house but only wanted main floor done. Was completely honest that I am not a good housekeeper, that we have two dogs & three cats and that this was a deep clean. (Which she said she appreciated my honesty knowing for a first time clean it probably should be a deep clean) She seemed ok with all that - quoted me a price and we made the appt. Looking back I think perhaps if she had come to see our space/situation first she may have turned down our job or made sure she had some help. She may retort here with pictures and comments but I have already said I am a terrible housekeeper (hence why I hired a “professional”). Natasha said and I quote “...I honestly haven't been met with quite this much work in a very long time, even for a deep clean.” This comment was made at the end of her second day cleaning the main floor of a 2200 sq. foot house - living room, dining room , kitchen, master bed/bath and half bath. (Which she admitted she didn’t finish because I told her she needed to be done before I got home the second day because I was so frustrated with her saying she’d be done by a certain time then she didn’t make her own deadlines). Major points that need improvement * Be on time (hour & 1/2 late the first day and about 15 min late the second day) * Your team calling out on you is not my problem. * You being an hour and a half late the first day because you needed to go pick up your special cleaner is not my problem. * When you break something reveal and take care of (as you promised when I asked before you even started) or adjust final bill accordingly * Assess your job before committing to it (seems you were overwhelmed with our house and should not have tackled it alone) * Manage your time better - asking to come back a second day to complete my house because you thought you could reschedule your next client because my job is taking too long is not a good way to make me happy when I am on a tight schedule (not to mention what the other client may have thought) * Know that had you worked with me on the bill a little more that I may have just paid you and moved on and not left this review but here we are. The actual cleaning was fine (which is why I did pay you) but perhaps you should consider a different line of work. BUYER BEWARE
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