If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We're passionate about customer care. We want you to feel educated and gain peace of mind about your roof and home exteriors while they keep you and your family protected for many years to come.
One of our core values is to do the right thing, and we work hard to make sure that you are happy with the results before we mark a project complete.
Overview
Hired 4 times
Serves Fredericksburg, VA
Background checked
License verified
6 employees
6 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Check and Credit card.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
103 reviews
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99%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Casandra R.
Jun 13, 2025
•
Hired on Thumbtack
I had a leak and contacted this company for a quote. They responded quickly and sent someone out to assess the damage. Their service was very prompt, and the quality was excellent at a great price.
Details: Entire portions of roof need to be repaired • Two-story building • Asphalt shingles • No, the project is not covered by an insurance claim • Residential
Thanks so much for your review, Casandra! It was a pleasure to work with you.
Roof Repair or Maintenance
Katey M.
Nov 4, 2025
•
From Google
Retex Roofing did an awesome job with our new roof! From start to finish, everything went smoothly. Caleb, Sean, and their crew were great to work with - friendly, responsive, and clearly take pride in their work. Communication was top-notch, they made sure we stayed informed throughout the whole process. The new roof looks fantastic, and we couldnt be happier with the result. Were already planning to have them back in the spring for our windows, siding, and gutters. Highly recommend these guys!
Thank you so much for your review, Katey! It was a pleasure to work with you on your roof, and we look forward to working with you in the new year.
Mary H.
Oct 15, 2025
•
From Google
The Retex team just replaced the roof on my house - including the 100 year old decking! From the initial meeting to the final haul away of trash, they did a great job. I place a premium on contractors showing up on time, taking the time to fully answer my questions, to quickly respond to any concerns I have, and to leave the work area clean at the end of the job. Retext knocked it out of the park on each of these things. And of course, the roof looks fantastic as do my fancy new skylights! Their price was also very reasonable. I could not be more pleased. I highly recommend them for your roofing job.
Thanks for trusting us with your roof replacement project, Mary! It was a pleasure to work with you.
James D.
1 month ago
•
Hired on Thumbtack
Great company to work with. Caleb and Sean were great. Good communication. Very attentive and professional. Worked really hard at addressing our home's issues. Really appreciative of the effort and process. Would hire again.
Details: Flashing needs to be repaired or replaced • Two-story building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential • Owner
Roof Repair or Maintenance
Rusty H.
Sep 22, 2025
•
From Google
We had the roofing done 8-9 SEP. The workers were on time, Sean made sure all was being done. The Roof looks beautuful. We are so very happy, will recommend RETEX anyone looking for home repair.
Thanks so much for your review, Rusty! It was a pleasure to work with you on your roof replacement project.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We provide complimentary, no-hassle appointments so you can gain peace of mind about your home's exteriors without any unexpected charges.
Because we offer the most-competitive pricing we can to keep the lights on and serve you, we do not provide discounts for our services at this time.
What is your typical process for working with a new customer?
We would love to get to know you and learn about your home exterior project!
When you reach out to us, you can expect an immediate response and a cheerful office manager to help you schedule an appointment with one of our exterior experts. You'll receive an appointment confirmation email, and the exterior expert assigned to your appointment will give you a call when he's on his way.
Our appointments typically last between 30 and 45 minutes, including about 15 minutes to conduct our exterior assessments. We focus on educating homeowners with photos and/or videos showing what we’ve discovered during our assessment of their home, and we share our best recommendations for fixing or replacing their home’s exteriors. We pride ourselves on providing quality products and services, clear communication, and great customer care for homeowners throughout the Greater Fredericksburg, VA area.
What education and/or training do you have that relates to your work?
All of our crews go through manufacturer installation trainings, and we also support our team members in continuing their education in whichever direction they think will help our company do better by our customers.
