If Drew’s Service Solutions and Jon Drew respond to your Thumbtack job, you are fortunate. Don’t overthink it; just do it.
I’m an overthinker and had 5 companies come out to give estimates. Drew was the first one and I should have committed then.
Three weeks ago, I’d never heard of Jon Drew. Today and after a week of nothing short of heroism in my old, concreted, plastered home in which he did, among other things, a whole-house repipe from galvanized to copper, I’m recommending him to all my friends.
Why? Ok, this will take a while.
1. His work is careful, thoughtful and beautiful. The waterlines now run where they need to in the most efficient way possible. He understands the end user’s needs. Although not in our statement of work, he replaced my basement utility sink with something much more useful and attractive, while adding beautiful copper waterlines with their own cut-off valves. He also ran much more efficient and beautiful clothes washer waterlines and gave me a bonus laundry waterline box, also with cut-off valves. Check out the photos.
2. He keeps his word and doesn’t leave you wondering. With my plumbing job, he did exactly what he told me he would do, down to the time he said he would be there in the morning. He let me know in advance about any changes.
3. He’s an educator. He’s the expert and I’m not; I just knew I had some plumbing problems and trusted him to fix them. Not only did he fix them, he first took the time to explain to me what the issues were so I could make an informed decision what to do about them.