Find a Rug Cleaner near Virginia Beach, VA

100+ near you

Find a Rug Cleaner near Virginia Beach, VA

100+ near you

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Top 10 Rug Cleaners near Virginia Beach, VA

6. Kay's Kustom Klean & More
4.5
from 145 reviews
4.5
(145)
In High Demand
  • 3 years in business
  • 337 hires on Thumbtack
  • Serves Virginia Beach, VA
"I'll start by saying that Kay and her workers are very friendly, and I greatly enjoyed having them in my home. However, I was torn between leaving them 3 or 4 stars, so let me explain why I left 4. In terms of what they cleaned, they did a great job. They had attention to detail, which I appreciated, considering I was moving into a new home and wanted it clean. The reason I was going to leave only 3 stars is because after they left, I found a lot of areas that they didn't even do. They completely forgot to open multiple cabinets and even the bottom stove drawer. I had to ask them to clean the tops of the door frames, as they hadn't even dusted them either. So, why did I leave 4 stars? Because the stuff they cleaned look great. If I caught something and asked them to clean it, they did it, no questions asked. They are not trying to cut corners, but when deep cleaning a house there are A LOT of things to do and I think they just get mixed up with what they've done. So, because I didn't go around and check EVERYTHING, I will take partially the blame. So, take it from me, you won't be disappointed if you hire Kay, you just need to make sure you are diligent in your walkthrough afterwards. I did notify Kay of my my disappointment, and she responded saying that she would come back. Unfortunately, we had already started moving in and I just cleaned it myself. I asked about a discount on a future cleaning instead, but she never responded. I don't think you will be disappointed with Kay as long as you take your time to check everything was done to your satisfaction."
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Customer reviews often mention:

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Cris K.

DJ Construction

They did a great job on my 20 ft walls in my great room. The walls are so clean and beautiful now. They were in and out in about 4 hours which I did not think was possible and the house looks great. I would highly recommend them.

Sep 5, 2018

Linda F.

S and L Cleaning Services

Was very impressed with S & L. They responded very quickly to my inquiry on cost and availability, were able to schedule within a couple of days, showed up right on time and did a wonderful job. I had 4 rooms of carpet, a large sectional sofa, a chair and area rug cleaned. all was done within an hour and a half. Very please with work. Will use them again.

Nov 10, 2017

Mark B.

Kay's Kustom Klean & More

I'll start by saying that Kay and her workers are very friendly, and I greatly enjoyed having them in my home. However, I was torn between leaving them 3 or 4 stars, so let me explain why I left 4. In terms of what they cleaned, they did a great job. They had attention to detail, which I appreciated, considering I was moving into a new home and wanted it clean. The reason I was going to leave only 3 stars is because after they left, I found a lot of areas that they didn't even do. They completely forgot to open multiple cabinets and even the bottom stove drawer. I had to ask them to clean the tops of the door frames, as they hadn't even dusted them either. So, why did I leave 4 stars? Because the stuff they cleaned look great. If I caught something and asked them to clean it, they did it, no questions asked. They are not trying to cut corners, but when deep cleaning a house there are A LOT of things to do and I think they just get mixed up with what they've done. So, because I didn't go around and check EVERYTHING, I will take partially the blame. So, take it from me, you won't be disappointed if you hire Kay, you just need to make sure you are diligent in your walkthrough afterwards. I did notify Kay of my my disappointment, and she responded saying that she would come back. Unfortunately, we had already started moving in and I just cleaned it myself. I asked about a discount on a future cleaning instead, but she never responded. I don't think you will be disappointed with Kay as long as you take your time to check everything was done to your satisfaction.

Mar 4, 2017

Suzanne M.

Denise. (Busy bee cleaning)

I needed to find help for my aging parents, as housework has become too much for them. I live out of state and don't know any cleaners in the area, so I found Denise on Thumbtack. Denise impressed me immediately by her timely responses to my emails. She has a great attitude, and was understanding about my parents' clutter problem, which she was able to work around. What I thought was going to be a one-time clean looks like it might turn into a regular experience, because my parents and I liked her ways and personality so much. She arrived prepared and had no problem with my mom's weird rule about no shoes or bare feet on the carpet. The cleaning had been neglected for a while; but she rose to the occasion and we are all so happy to be in a healthy house again. A gem. Recommended.

Sep 24, 2016

Michael Leech

COMPLETE CARE PROFESSIONAL MAINTENANCE

We had to call on Complete Care after our old dog used our handmade Afghan rug for a toilet right before the family showed up for a one week Christmas visit! They were there the next morning, they charged us a very reasonable price, the technician was really nice and the rug looked and smelled great! Would happily refer them to anyone!

Jan 27, 2016

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