FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every roof is different, so we don’t believe in guesswork. Our pricing is tailored to the specific needs of each home — taking into account measurements, pitch, layers, materials, access, and more. That means no ballpark quotes or hidden fees — just honest, transparent pricing once we've inspected the roof properly. We focus on delivering long-term value with fair, competitive pricing. While we may not always be the cheapest, we’re committed to getting it right the first time and making sure you understand exactly what you're getting. No pressure, no fluff — just solid work and clear communication.
- What is your typical process for working with a new customer?
Most of the homes we work on are for first-time customers — but we approach every project like it’s the start of a long-term relationship. It begins with a thorough inspection and an honest conversation. I take the time to assess the roof's condition, understand any issues you're facing, and provide a clear, customized proposal based on actual measurements — not guesses. Once we agree on the scope of work, I create a detailed plan that accounts for everything: materials, site logistics, timelines, and weather. My crew is well-trained and respectful, and we focus on keeping the job site clean and organized throughout the process. Even after the job is done, the relationship doesn’t end there. I stand behind the work, and if you ever have concerns down the road, I’ll make sure you’re taken care of — because one good roof should lead to a lifetime of trust.
- What education and/or training do you have that relates to your work?
My education in roofing started at 15, when I left home and moved from California to Washington. I was sharing a house with a few roofers and asked to join them on weekends while I was still going to school. From the first time I stepped onto a roof, I knew this was something I wanted to master — not just as a job, but as a craft. Over the years, I’ve worked hands-on in just about every part of the trade — from tear-offs and repairs to full roof replacements on all types of homes. I’ve learned from seasoned contractors, business owners, and mentors who taught me the principles I still carry today: stay true to your word, serve people with respect, and do work that lasts. I'm also certified by GAF, one of the most trusted roofing manufacturers in the industry, which allows me to offer extended warranties that many other contractors can’t. This isn’t just something I do — it’s something I live. Every roof is a chance to protect someone’s home and build something I can stand behind for years to come.