Signature Tile

Renton, WA

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About this pro

How does your service stand out?

When we install tile or stone on your project with Laticrete premium mortars & grouts your tile & stone work is covered by a lifetime warranty. We use the best possible installation techniques and materials available and prefer to use Laticrete tile & stone installation products. Laticrete products are Green and are GREENGUARD certified. Laticrete products include MicroBan to reduce mold & mildew problems. We recommend Laticrete HydroBan waterproof membranes for all tile & stone wet area installations to prevent leaks as well as mold & mildew problems. We recommend & feature SpectraLOCK, the “Stainless Grout” that never needs sealing. It's hard to be a lifetime warranty that is offered by a tile installer, even harder to beat a lifetime warranty that is backed up by that installers supplier.

What do you enjoy about the work you do?

Every day is a new challenge. A new homeowner, a new job enviroment, new designers and suppliers and materials. I like not sitting behind a desk every day under fluorescent lights , and I like being the boss. When problems arise, it's up to me to solve them and make the customer happy. When a job is complete and the customer loves our work, it's all worth it. Being able to stand back and look at a newly remodeled bathroom or kitchen, and know that it not only looks good, but will provide decades of worry free use to the homeowner, as well as adding value to their property.
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Location

Renton, WA 98056

Years in business

8

Number of employees

1

Times hired on Thumbtack

5

Reviews

8 Reviews
  • Christian S. Jun 9, 2016
    Kitchen Tiling
    Verified Review
    Exceptional craftsmanship and service provided for my challenging project. Recommended.
  • Andy A. Mar 18, 2015
    Hi, We provide Quantities Take Off Services with 40% off compare to the market rates and we have 99% Accuracy money back guarantee . Our firm is interested to work with you. Please let me know if there is any procedure to work with you or do send me the drawings/plans whenever you have for estimation; we will provide you the quantities and I assure you full confidentiality of your clients and accuracy of our work with a very reasonable turnaround time. As soon we get the drawings we’ll provide you with the Cost and economical proposal shortly free of charge. Our main goal is to meet your expectations and provide you with the best service you demand for. Looking forward to hear from you. Thanks, ANDY ADAMS Business Development Manager Paradise Estimating 898 Bay Ridge Ave Brooklyn NY 11220 Phone: (718)- 238- 7500 Ext. 402 Fax : (718)- 238- 1722 andy@paradiseestimating.com
  • Shauna H. May 21, 2011
    We had Chad remove the plain tile backsplash is our kitchen and replace it with very detailed travertine with inlaid glass pieces. He was extremely professional and the job turned out exactly as we had envisioned. Best of all he was meticulous in his clean up and protection of our other surfaces. When he left it was like he was never there. I highly recommend Chad and his team. His work is outstanding.
  • Christian S. Jun 9, 2016
    Kitchen Tiling
    Verified Review
    Exceptional craftsmanship and service provided for my challenging project. Recommended.
  • Andy A. Mar 18, 2015
    Hi, We provide Quantities Take Off Services with 40% off compare to the market rates and we have 99% Accuracy money back guarantee . Our firm is interested to work with you. Please let me know if there is any procedure to work with you or do send me the drawings/plans whenever you have for estimation; we will provide you the quantities and I assure you full confidentiality of your clients and accuracy of our work with a very reasonable turnaround time. As soon we get the drawings we’ll provide you with the Cost and economical proposal shortly free of charge. Our main goal is to meet your expectations and provide you with the best service you demand for. Looking forward to hear from you. Thanks, ANDY ADAMS Business Development Manager Paradise Estimating 898 Bay Ridge Ave Brooklyn NY 11220 Phone: (718)- 238- 7500 Ext. 402 Fax : (718)- 238- 1722 andy@paradiseestimating.com
  • Shauna H. May 21, 2011
    We had Chad remove the plain tile backsplash is our kitchen and replace it with very detailed travertine with inlaid glass pieces. He was extremely professional and the job turned out exactly as we had envisioned. Best of all he was meticulous in his clean up and protection of our other surfaces. When he left it was like he was never there. I highly recommend Chad and his team. His work is outstanding.
  • Kevin R. May 13, 2011
    Hello I have had Chad and Alex of Signature Tile do two bathroom in the house. In the master bath they installed a heated floor and marble on the floor and the shower. They did such a great job that when it came time to redo another bath in the house I called Chad again. In the second bath we mixed 12” X12” marble tile and 15”X15” travertine tile into a pattern that turned out extremely well everybody that see’s the floor comments on how unique and nice it looks. I would strongly recommend Signature Tile and I will have them back when we do the next project that requires tile work. Kevin
  • Renata M. Feb 15, 2011
    Chad was prompt to give us an estimate and scheduled our work quickly. His team is skilled and efficient. We are very satisfied with the work he did on our bathroom.
  • Jade D. Feb 15, 2011
    Chad tiled our kitchen and two bathroom counters with granite. He explained things well and was affordable. We were so happy with his work that we had him come back to lay slate tiles on the floors as well. He suggested adding tile to the window sills and in place of molding in some areas of the home. I was hesitant, but it turned out fabulous. When we decided to sell, potential buyers who looked at the home loved the tile work. I believe it helped us sell quickly in this terrible market. I appreciate the quality craftsmanship and will happily hire him in the future. Kudos to Chad with Signature Tile!
  • Nita D. Feb 12, 2011
    I COULD GO INTO GREAT LENGTH OF COMPLIMENTARY KUDOS ABOUT CHAD NICKLESS OF SIGNATURE TILE AND WHAT AN INCREDIBLE HONEST PROFESSIONAL HE IS AND THE AMAZING TILE AND REPAIR WORK HE DOES BUT THE LIST WOULD BE TOO LONG. SO LONG STORY SHORT, AFTER MY MOTHER PASSED AWAY I HAD TO HAVE THE CONDO REMODELED BY A CONTRACTOR WHO WAS HIGHLY RECOMMENDED AND HAD DONE WORK IN THE BUILDING WHICH I SAW AND NOT KNOWING ALL THE INTRICATE DETAILS WAS PLEASED WITH HIS WORK. LITTLE DID I REALIZE THE INTRICATE PART WAS THE PROBLEM AND THE ENTIRE BATHROOM WHICH I HAD HIM DEMOLISH AND TILE INTO A SHOWER ROOM WAS DONE SO POORLY AND NOT TO CODE CAUSING A MAJOR LEAK INTO THE PARKING AREA BELOW AND DAMAGING THE PAINT OF A CAR ALL OF WHICH I HAD TO REIMBURSE AND REDO. THANKFULLY SIGNATURE TILE ALONG WITH OTHER'S THAT I HAD CONTACTED CAME HIGHLY RECOMMENDED BY THE MANAGEMENT COMPANY AND IN ALL ASPECTS AS FAR AS IMMEDIATE SERVICE TO CORRECT MY PROBLEM EFFICIENCY COST AND SINCERE EMPATHY AS WELL AS GOING THROUGH EACH STEP THOROUGHLY WITH ME I DECIDED THAT CHAD WOULD BE THE ONE FOR THE JOB. I AM PLEASED TO REPORT THAT HE AND HIS CREW NOT ONLY DID A FANTASTIC REDO OF MY REMODEL GONE BAD BUT THEY WERE SO KNOWLEDGEABLE CONSCIENTIOUS AND CLEAN AND GUARANTEED THEIR WORKMANSHIP WOULD HOLD FOR YEARS TO COME THUS THIS RECOMMENDATION OF UTMOST CONSIDERATION BE GIVEN TO THIS HIGHLY RESPECTABLE HONEST CRAFTSMAN HIS COMPANY AND CREW. BEST REGARDS FROM A VERY SATISFIED CUSTOMER, MRS. DEIS
  • Jl L. Aug 14, 2010
    Chad's focus on customer satisfaction is beyond expectation. His approach on the 'right thing to do' and follow-up is the best we've seen. Chad installed a gorgeous master bathroom, home bar, and other glass tile accents for us to perfection. He worked with all natural stone, glass time, & granite. He used epoxy grout and sand grout. He is a great leader, communicates well, trains his crews on the latest techniques/materials, provides quality assurance/control, and is not afraid of epoxy grout like many other tile installer's. Our installation has been in place for approximately 1.5 years and we still love it.

Q&A

What education and/or training do you have that relates to your work?
I am a daily visitor to the John Bridge forums where professional tile installers hang out and help DIY (do it yourselfers) with questions on their projects, as well as hang out, brag, and educate each other on everything you can think of related to tile. New products, reviews of new and old, sharing techniques, showing off pictures of jobs we are currently working on, or just sharing pictures of the catch from the latest fishing trip. It's known as the friendliest DIY forum on the internet. I've been going there and learning from other professionals for a long time. if a customer has a tough question, or he doubts my answer, it's good to be able to send him somewhere where he can openly ask other professionals. I'm also certified by Laticrete with all of their products, a certified installer of Wedi products, certified with all of Masterheat's in-floor heating products and I attend several home shows during the year representing them and talking to homeowners about their products.
Do you have a standard pricing system for your service? If so, please share the details here.
While some installers give a flat hourly rate, I feel that is little incentive for them to get the job done in a timely manner. Our estimates are detailed enough so you know exactly where your money is going. If a tight budget needs to be met, adjustments can be made without any suprises at the end of the project. Too often I hear about companies that offer a low estimate to get the job, and end up charging much more on the final invoice. Any changes to the estimate are approved before work is started.
How did you get started doing this type of work?
I actually kind of stumbled into it. Looking for work, my sister worked at a tile supply company, and heard that someone needed some help. I started out on the ground level, literally, my first day was spent on my hands and knees, grouting a floor for 8 hours. 13 years later I'm the owner of my own company and still loving what I do.
What types of customers have you worked with?
Bathroom remodels are by far the largest part of our workload. Whether it's a leaking shower that needs replacement, or just an outdated bathroom that needs a new look. With designers, general contractors, painters, electricians and carpet/hardwood installers we have worked with for years, if we can't do it, we can get you in touch with someone who can.
Describe a recent project you are fond of. How long did it take?
Insurance job for a remodeling company based in Sammamish. Large home in Redmond that had flooded while they were out of the country. Over 1500 sq ft. of tile including a large marble entry floor and a very large master bath. Job was completed on budget despite the difficulties of the homeowner being out of the country for most of the project. Working in Seattle can have it's challenges, with pay parking and limited hours/space, but each city will have it's difficulties. Mercer Island, Redmond, Kirkland, Bellevue, Newcastle... We are even working on a project on Herron Island right now.
What advice would you give a customer looking to hire a provider in your area of work?
Ask for references and check on them. Don't go by pictures they show you. Do you know for a fact they did the work or did they just Google tile bathroom and print out a few nice ones. I've torn out a lot of shower over the years, and far too many of them were just a year or two old. Mold everywhere, no waterproofing, no liner in their shower. Mistakes no self respecting knowledgeable tile installer would ever make. Installing pressure treated wood in a shower may sound like a good idea to the average person without doing his homework, but in reality, if the shower were done right in every other way, that pressure treated wood would dry out and then begin to warp and twist. Slowly cracking out grout, popping loose or breaking tiles. A little bit of knowledge can be a dangerous thing.
What questions should customers think through before talking to professionals about their project?
If you are looking to hire a tile specialist and you go out and ask for 5 different bids.... You really need to ask more questions than just what will it cost me. If all you want is the lowest bid, you are going to end up with the lowest quality level of work completed. Period. It's that simple. You don't have to take the highest bid, but you can educate yourself easily on what you need to look for before hiring anyone. Check if their license is valid. Check their insurance and bond. Ask for references. Ask them what materials and waterproofing methods they use. Do they only offer 1 year warranty or can they give you a lifetime warranty. It will be more expensive to get a bathroom that will last a lifetime, but do you think it will be more expensive than tearing out that same bathroom in 2 years when the shower is leaking into your living room and you find out the contractor is now out of business?