Robert from Big Jerry's was "Johnny-on-the-spot." Technically I guess he was "Robert-on-the-spot." Anyway, mere hours after noticing my water heater had a leak, using the Thumb Tack app and getting a quote from Big Jerry's Plumbing I was back in business with a new, installed water heater. Robert and his son explained what they were doing and answered all of my questions. The water heater itself cost a bit more than quoted. The install, to my understanding, comes with a one year warranty on the work should I need a plumber to come out for issues related to the new water heater. The water heater itself has a six year manufacturer warranty. I plan to use Big Jerry's in the future when I am ready to get an outside faucet bib replaced. I highly recommend for your plumbing needs.