Current Top Pro
Hired 47 times
6 years in business
(Pacific Time Zone)
9:00 a.m. to 9:00 p.m.
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Jul - Dec
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Suspected virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Need a diagnosis to determine issue
PC or Mac
Dean jumped right in and had three Windows 10 issues resolved in no time. He provided assistance that will allow me to resolve potential similar issues on my own. Dean fixed what Microsoft Techs could not. Fair price and great service.Aug 1, 2018Verified
Dean was on-time per his appointment and did a great job of explaning each step and his troubleshooting process with the results and my options. Would gladly recommend Dean to others needing PC/IT assistance.Nov 3, 2017Verified
Dean was very helpful. The words checked above say it all.Jun 14, 2018Verified
He was persistent to fix my problem. It was a good exsperience.Jan 18, 2018
Dean saved my life! He got my computer up and running quickly. I definitely recommend him,Jan 15, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Unless I give a quote for the total price, I charge for the first hour and after that I charge in 15min. increments. For example, if I’m working on a laptop or desktop issue (which would be $40 for the hour) and I end up working on the issue for an hour and 15min. Charge would be $50.
- What education and/or training do you have that relates to your work?MCSE, MCP and over 22 years of desktop, laptop and network support services.
- What types of customers have you worked with?Home users, small business such as small software companies, accountants, utilities companies and many more.