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Macro is the ultimate service professional. He met with me immediately, less than an hour after initial contact. He installed a new hard drive and had me up & running, right away. I give him the highest recommendation.
I had an issue with my laptop's hard drive failing. Caldwell responded quickly to my request for assistance. While I ended up getting help else where, Caldwell impressed me with his excellent follow-up, prompt responses to text messages and professional demeanor. I will absolutely consider him for future projects.
Cliff performs routine maintenance on my computer as well as responding quickly to my frantic "emergency" calls for HELP!! He's responsive and has ALWAYS solved my tech issues. He's knowledgeable, friendly and reasonably priced. He travels to my location to service my computer. I continue to recommend Cliff to others in need of his skills. These referrals have always been pleased with his services.
Very thorough going over of my desk top computer. Checked for malware and viruses several times. Found to be dusty and cleaned. Found hard drive running slow and changed it. Added memory. And put new anti virus program in. Even delivered to my house. Would recommend Bill and Tech Worx for computer needs.
My 12-year-old Win XP computer failed to power up one day. She came out, correctly diagnosed the problem, ordered parts, and installed them on a second visit. Due to my chaotic schedule, this all took several weeks. When the computer came up, it could not find Secondary Drives 0 and 1, the CD drives. She determined both CD drives were getting power, but did not know how to fix the problem. I seldom need the CD, so I signed off on the job and will pursue it on my own. Her rates were reasonable for what she was able to do, but I wish she had known more.
Velved went the extra mile and then some to problem-solve a hard drive failure over the holidays when I was in town for just a few days. He met me at various locations, ordered a necessary part, interfaced with the computer company, was available at all hours, and communicated promptly along the way. In the perfect storm of hard drive failure, travel, and the holidays, Velved was my Christmas gift! Thank you for great service.
Lance was quick to respond, has good rates, kept me informed and had my repair done fast! Very happy with the experience and outcome.
Trustful, Responsive, Professional, Knowledgeable, .... I can't find enough accolades to express my experience with Richard. When my daughter's hard drive crashed on her laptop I needed to find someone that could fix it quickly and economically. Richard was able to get her back up and running in one day! Now that's customer service!
John spent over 4 hours working on my computer. It involved way more work than was expected, and he still only charged me for the quoted price. He also gave me a free used hard drive. My computer is now working great thanks to this stellar guy!
My hard drive failed on my laptop. Will took on the task and fixed it with very little down time. Very knowledgeable and very professional. I would take all my computers to him again for sure!
Nate is incredibly professional and helpful. Though our computer problems were beyond repair (or not worth the cost to replace motherboard), Nate spent many hours trouble-shooting and in the end did a data recovery for us for next to nothing. I was impressed by how well he communicated the issues and how he kept us in the loop the whole time. Now that we are in the market for a new computer, Nate has been really helpful in researching top models for our price range and making recommendations; this is very helpful to people like us who dont know very much about computers. Nate is very easy to work with and a great resource; we will be calling him in the future for set up and software for our new computer. Highly recommended!
Tim was very competitive in his pricing, quick to come and complete the job, and extremly friendly. I will most defininatly be keeping his card for any future repairs needed!
Andrew removed viruses from one of my computers and got it up and running in record time. He also upgraded the operating systems on my PC and on my HP laptop, saving all my data and reloading it for me along with updated programs. He wiped the hard drive on an HP I wanted to give away. I wouldn't hesitate to bring my computer work to Andrew Trumbull. He is competent, professional, and gets the job done quickly.
I gave Ben an unresponsive external hard drive that I had dropped, and in less than 24 hours he had it back up and running. Life saver.
This guy saved all my photos from a disk dive that stopped working. I had thousands of priceless photos and could not have been happier with his help. He even help set up an external drive that backs up all my memories in case this were to happen again-thanks jesse
Steve Smith was outstanding in helping me resolve a long standing problem with my ITunes account. He was on time, explained each step of the way in layman's term to fix various issues in the hard drive. Once the PC was rebooted and up and running we thought we were good to go. Unfortunately we ran into a glitch after he left. In a matter of minutes he returned my phone call and hung in there until the problem was resolved! In conclusion, I found Steve to be honest, supportive, helpful and best of all a contractor for PC support I would hire again! CubeJumpers L.P. will be around for the future on delivering outstanding service and support! Gary Santos, McHenry, ILL.