To be honest, I was a bit skeptical of all the positive reviews, but after today, I'm convinced. Maceo arrived promptly, diagnosed the problem on my mom's PC (ugly anti-virus program that would not load and blocked her Internet connection. He replaced it with a better program, and then did the same for my pc and laptop, and refused to accept anything more than the original quote. He is honest, trustworthy, knowledgable, and I would not hesitate to recommend him to anyone. Too bad he doesn't build PCs, as I'd surely be a customer. As it is, I will probably using his services again.