Big Tree Roofing and Inspections

Lodi, CA

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About this pro

If you need a reliable roofer who shows up when they tell you they will, and who does high quality work the first time around, you have found us, here at Big Tree Roofing and Inspections.

We are a roofing contractor who performs roof inspections, roof repairs, re-roofing / roof replacement, roof maintenance, roof cleaning, gutters and downspouts, gutter screens, gutter cleaning, skylight replacement, tube skylights, attic ventilation and more!

Location

Lodi, CA 95242

Times hired on Thumbtack

14

Reviews

13 Reviews
  • Lauren T. Aug 5, 2017
    Roof Inspection
    Verified Review
    Nick was professional, punctual and affordable. We were happy with the roof inspection and would definitely recommend him to others.
    Nickolas O. Aug 7, 2017

    Thank you very much! Your business and kind remarks are greatly appreciated.

  • John M. Mar 23, 2016
    Roof Repair or Maintenance
    Verified Review
    Big Tree roofing did an excellent job on repairing my roof leaks. Nick was very responsive and had the job completed with in days. The quote was very competitive and the quality of the job is what I would have expected from a professional. Thank you Big Tree!
  • Kristen A. Mar 10, 2016
    Roof Repair or Maintenance
    Verified Review
  • Virginia D. Feb 22, 2016
    Gutter Cleaning and Maintenance
    Verified Review
    They cleaned my gutters and put wire across the back gutter so leaves won't get in. Very professional and had it done in just a few hours.
  • Bambi R. Dec 3, 2015
    Roof Repair or Maintenance
    Verified Review
    Old patchwork removed and repaired, new vent over cook top installed, gutters cleaned and repaired, downspouts installed. Very professional and thorough!
  • Irvin K. Oct 27, 2015
    Roof Repair or Maintenance
    Verified Review
    Repaired cracked tiles, supports, underpayment! Found additional damage which Nick did within the estimate. Nick was professional, neat, and on time! He did what we asked for the price we agreed upon. He also did some repairs above what we had agreed upon!
  • Amita K. Oct 22, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Great service!
  • Larry D. Oct 17, 2015
    Roof Repair or Maintenance
    Verified Review
    Inspected and repaired an older composition roof. Lives about an hour away and called to let us know that some unexpected road work would delay his arrival. Great service, great price and, even though meeting him only once, a great person. My daughters insurance company will keep his business card for future reference for their business .
  • Donald M. Oct 6, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Nick came out and gave me an estimate for gutter cleaning and I also had s couple flashings on the roof that needed attention. Nick was polite with a great attitude, easy to talk to and personable. The work was completed to my satisfaction . I would highly recommend Nick for roof work including gutter cleaning. "Good job Nick"!
  • Aurora H. Sep 30, 2015
    Roof Repair or Maintenance
    Verified Review
  • William B. Sep 13, 2015
    Nick Olsen is always ready to serve. He has great response time, which is very important in a real estate transaction. His honesty and integrity are second to none.
  • Bruce C. Sep 11, 2015
    Big Tree came out to inspect a roof for me. Nick was a very cordial and responsive representative. He was able to provide me an inspection report that same day and was able to follow-up with a quote the very next day. I was satisfied with his service.
  • Frank G. Sep 10, 2015
    Nick has always been fair and honest with me at all times...

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Every job is priced based on every detail of that particular job. That way no one is getting charged for services not needed, and we are not under-cutting ourselves, which avoids rushing a job and avoids sub-par quality work. You get what you pay for in roofing.
What is your typical process for working with a new customer?
We are highly motivated to gain new potential customers, so they are definitely a top priority, along with repeat customers. We work hard to earn their trust, and to provide top quality service and hopefully gain referrals and repeat customers.
What education and/or training do you have that relates to your work?
I have been working in the industry since I was a teenager doing evening / weekend jobs with my step-father. My dad was also taking me on roofs at a young age to help measure, so I really got involved in roofing early on in my life. My mother had her own inspection firm where I learned the value of quality roof inspections and repairs. I also worked for a 50 year old large scale roofing business in the family where I learned a lot of technical details about the roofing industry and roofing in general. Hands on is the best type of training in my opinion, especially in construction, and that's where I gained most of my knowledge about it.
How did you get started doing this type of work?
Most of my family has been in the trade at some point or another. I was doing measuring, roof inspections, roof repairs, and new roofs as a teenager for my young adult income.
What types of customers have you worked with?
Residential and commercial, all types.
Describe a recent project you are fond of. How long did it take?
As an estimator at a large roofing firm, I have been involved in countless large scale roof projects. However, I take pride in smaller jobs. Small jobs are usually for customers who can't afford big name companies, and who tend to be taken advantage of the most. They deserve the care and attention they need just like everyone else.
What advice would you give a customer looking to hire a provider in your area of work?
Always make sure a contractor's license is up to date. More importantly in my opinion, never, ever pay up front for the whole job. Too many people are taken advantage of in this way, and it just baffles me that people would give their money up for services not yet rendered. Experience is very important as well. 10 - 20 years or more at least should be a must!
What questions should customers think through before talking to professionals about their project?
Is the company I am hiring licensed and experienced? Am I paying a reasonable, not too cheap or too expensive price for the service? Are they responsive / answer phone calls or return messages promptly? Are they professional or do they present themselves in a professional manner? Are they knowledgeable in their field of expertise? What kind of warranty am I getting?