FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Am a professional with over 47 years of experience, I am not cheap, I dont arrange travel based on price, but on the experience which you will enjoy. if you want cheap go to a website where you punch buttons like McDonalds.
- What is your typical process for working with a new customer?
Require legal names (as on passport or photo id that you will use to clear TSA security checkpoints) and dates of birth for each traveler..without that l am not able to do my work, and i dont consider you a serious client, I ususally receive inquiries via email, I will shoot a quick response to let you know exactly what i will need to proceed with your request. If you are not ready to rock n roll do not send a request to me..I need to communicate with the decision maker who has the funds to act and lock in good deals if we find them. Email is my preferred means of exchange, during office hours I can also work via facebook messenger, some confirmations can only be sent via email due to airline software constraints
- What education and/or training do you have that relates to your work?
I have spent 47 years traveling to over 130+ countries to educate myself on behalf of my clients, have a bachelors in Speech and Communications did some post-grad work in Pre-Med and Business Administration, I attend tradeshows and conferences annually to keep my product knowledge up and I maintain good working relationships with my suppliers.