FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In all fairness to my clients and myself keeping it simple to an hourly rate is much more efficient than than trying to estimate and cause misconceptions. You can say a project is going to take 12 hours but you never know for sure. Charging an hourly rate lets the client have control over the project and their budget and it helps me to make the best plan possible within that budget.
- What is your typical process for working with a new customer?
My process begins with a conversation about the clients project, their desired goals, and how best to achieve them. I also discuss their budget for anything that might be needed for a particular project. In conjunction with that I also explain my fees, cancellation policy and everything they can expect from me. If the client and I decide we are a good fit to work together I send out an agreement for signature and schedule a date and time to begin the project.
- What education and/or training do you have that relates to your work?
My training simply comes from life experience but I am also a proud member of NAPO (National Association of Professional Organizers) where I continuously take online courses to keep expanding my knowledge of the organizing industry. I am also the mother of two grown children and have been married for thirty years. I have always kept a nice home, clean, organized,and everything in it's place. I love working on projects and figuring out simple solutions on how to achieve the goal. I also love cooking, entertaining and preparing for any occasion. I am very good at multitasking, making a plan and doing what I can ahead of time. Where most people dread clean up time I actually enjoy it. .