First of all, I want to write the job went extremely well, my project was very complicated and required corrective tasks to coincide with normal sprinkler installation. My explanation is that I tried to do it myself and based on my lack of knowledge, my efforts were too much and lacked calibration for the amount of pressure current water flow would allow from my home. (My attempt failed) None-the-less, there was expense in my personal efforts that only Ideal Landscape would work with me on, this negotiation was the beginning of an outstanding result. You have two options when this team is working in your yard; stay in the house and let them complete or come outside and learn, trust me, they don’t mind teaching and offering tricks of the trade while performing the job. I would not doubt that someone could actually negotiate your personal efforts into the contract and save yourself expenses; where else would you find this with any other company. I attempted to negotiate with a larger sprinkler company whom informed me they would need to leave my efforts in the ground and work right over them, meaning that my investment was down the drain; however Ideal Logistics worked with me, meaning they used my existing efforts, however needed to enhance where necessary. I’m sure they will not be happy with me telling this story, as my job had many corrective actions that needed to take place, I’m sure it was an elevated effort over and beyond normal installation, however I can tell you, I did not hear any complaints, however received a level of experience that I will have from this day forward. Great job in my yard, I will hire them again in the future. What could they do better: I believe they should control the entire package; meaning that I actually ordered an additional meter from Huntsville Utilities, paid the fees for installation, was informed it would take 3 to 4 weeks; I checked in with HSV utilities at week 4 and 5, however Ideal Landscapes checked in for me on week 6 and discovered that HSV Utilities could not service my address, it must be Madison County (you would think HSV Utilities would have figured this out, they did not) so we had close the open order with HSV and re-open another order with Madison County (one would think the two would government agencies would partner together and help me to move this forward, neither did. HSV Utilities never apologized for their error in judgement when I made the service order) so I waited another 3 weeks for Madison County to install the additional meter. I believe if Ideal Landscape handled everything, this would not have happened, as they would not have asked HSV Utilities in the first place, they would have known to use Madison County and they know the rules of process. All in all, it’s installed now, this is all behind me when I submit this survey, thank you for reading.