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Yesterday I had a problem and I called a large AC repair firm who came out and inspected my AC system that was making a loud noise when I turned it on cool for the first time this year. During the inspection while the technician was tinkering, the system got quiet and started working normally. When I asked the technician what he did to fix it, he avoided answering me and just said "that was strange." He turned the compressor off and continued on with his inspection including the air exchange unit inside the house. When done, he informed me that my compressor was dead and needed to be replaced at over $3500. Since that was a blow to my savings, he offered an extended payment plan on a new system for $8500 that had a 10-yr warranty, which he pitched as a better deal than spending $3500 on my used system. In March 2011, I installed a new 5-Ton Trane Heat Pump with Air Handler, but I did not get the extended warranty, so the limited warranty was up in July 2016. Regardless, this technician informed me that my system was dead and these were my 2 options, $3500 or $8500. I told him that I was in shock and needed some time. The next day I came to Thumbtack and found Jonathon Morgan of J and J HVAC. I explained to Jon what happened and he said he could be out between 4:30PM and 5:00PM today. He showed up just after 4:30PM. We set the thermostat to cool and went outside to start the compressor since the tech did something to keep it off. Jon's assistant pulled a panel and found the cover to the start solenoid removed. When they fired up the unit , it sounded quiet and was pulling the hot air from inside the house out through the fan. I ran inside and checked that the AC was putting out cold air and went back and told Jon that it was working fine. All along the only problem was the loud noise. Jon suggested that removing the start cover is what the technician did the day before that made the unit run quiet when I noticed that it began to work normally, and explained the noise that these solenoids can make and surmised that the cover was at least part of the problem with the noise. He inspected the solenoid to be good and the compressor was humming along quietly and pumping hot air out of the house. So, we were both satisfied that the problem was resolved with the removal of the solenoid cover that Jon insisted was sufficient repair. Since he was in the neighborhood already, he wasn't even going to charge me to come by, but I have asked him to send me the bill and I will gladly pay it. Not sure if he will or not. In summary, the first company tried to sell me an expensive service that I didn't need, and worse, a new system claiming mine was out of warranty and defective and likely going to cost more down the road. Then Jon came along and like magic, my problem was resolved with a $40 service call. How amazing the difference between these two service companies. One is a rip off taking advantage of customers none the wiser. The other is a decent company bent on serving the customer with no more or no less than needed to resolve the problem. Do yourself a favor and stay away from these companies with big advertising budgets on TV. They're sleek and slick, winning your confidence with smiles and personality. This technician showed me everything he was doing and explained each step, up until the part when the unit got quiet and started working. And then he got as quiet as my fully functional 6 year old compressor, yet had the audacity to lie to me and tell me that it was broken. Jon from J and J HVAC is my new AC guy if ever I need service again. He won me over with his professional demeanor and excellent support to not sell me anything I didn't need. Thank God that I came into contact with Jonathon Morgan. I was really stressing out on spending $3500. And now I don't have too.
Done Right Plumbling was very quick and professional! They fixed a bad hot water pipe right away and had the best price around. I'm glad I came across them. :)
Water Heater started leaking on Christmas eve. We reached out on Thumbtack on Christmas night and Luis responded within 10 mins. Came following morning and replaced water heater. Great Job! Definitely recommend and will definitely call him again. Thanks Luis.
The job was adding a second 50 gallon hot water heater in series with my existing hot water heater, resulting in 100 gallons total capacity. I received multiple bids for this job using Thumbtack. The bid from D & R was easily the most competitive. The three man crew arrived on time and the resulting installation was done neatly and effectively. The new tank is on the left in the photo. One of the reasons that I chose D & R is that they were able to install the additional electrical line for the new heater. The other bids required me to have the electrical work done separately.
Daniel did a great job working with the Rheem part supplier. Sadly it would have been fixed fast if they had only believed him when he told them which part needed replacing. He was reasonably priced and made time for us in the evening when the right part finally arrived, so we could have hot water again.
The communication was very good, the price was fair, there were no surprises or delays and he was not creepy. I felt comfortable while he was in my home & he offered both to remove the old hot water heater as well as to guarantee his work. I would hire him again.
I had a hot water line leaking in a interior wall. I had four plumbers give an estimate and Martin was on of the lowest. I would have hired him regardless because he is the ONLY one that answered or returned my calls at once. I could see he was doing good work so I had him install my disposal and a bathroom faucet too. Totally happy with his work. Preston Stamper.
Kent was very professional and got the job done quickly. We also had our hot water heater replace by him on the same day as well. His pricing is very reasonable and would recommend him to any one. The one thing he did forget to do tho was turn the breaker back on to power the hot water heater back on. So we were with out hot water for a night. As we didn't notice it till late at night. But all in all it was what we needed
My existing electrical connections did not fit with the new Hot Water Heater being installed. The technician purchased the necessary parts to remedy the problem at no additional cost to me. Very happy with the service and immediate response, attention to my requests. Thank you.
Quality work. Installed shower valve, afterwards hot water limiter in new valve needed adjusting. good follow up to resolve the issue
POP&A were quick to respond and had scheduled an appt immediately. Although we were not able to have the flush to the heater, they did make some recommendations for the Hot water tank. Thanks for your help!
I had a potential buyer for my home and during the inspection it was noted that the hot water heater had corrosion and was on an improper base. To make matters worse, it was a 75 gallon water heater; not always in stock. Michael Defrates put in a very reasonable bid and performed the work within 48 hours. He brought everything with him and even did a terrific clean up job. His work is top notch and I highly recommend him. The potential buyers signed the contract thanks to his fast work.
Carlos replaced a hot water heater for us. Carlos was professional, friendly and very accommodating about answering all our questions. The job was done in a very timely manner and as quoted. His price was very good and although he had to replace some parts that he did not expect, there was no extra charge for this. I would not hesitate to recommend him.
We had a hot water tank burst. Called Josh in the PM on 12/20. They were out that evening until Midnight starting on the tear down and putting fans in to start the drying process as water had gone from the garage into a bedroom. They made several visits over the next week (Christmas week) to check on progress and restore our house to pre-accident condition. We would highly recommend ASAP for any project.
Did a wonderful job completing the job. We now have hot water! 😁
I have used One Call Plumbing Services for about 8 years. They provide exceptional service, are technically knowledgeable and very professional. I have always had annual contracts which includes an annual inspection, access to 24/7 emergency services (which I have needed) and a discount on purchases. I trust their recommendations. Through One Call, I’ve had two toilets installed, drains repaired, shower repaired, and hot water heater replaced. I also learned about Bio One from them – an organic products used to keep my drains clean and running. It is a great product – without using harsh chemicals and I buy bottles with each annual check. I value that they are a locally owned business. I highly recommend them – I wouldn’t use any other plumbing service! Cyndi A
I discovered a leak in the hot water heater and posted on thumbtack about 1:30 PM. I chose to call West plumbing at 2:00 PM, Jim was here before 3:00 to inspect the heater. He checked to see if the heater was still under warranty and found it was still covered. He left to pick up new heater, returned and had to do some extra plumbing. All work was completed and the work area cleaned before 6:00 PM. I would recommend West Plumbing to everyone.
Technician was friendly enough but it was clear he (or the company in general) did not have the knowledge to repair my brand of water softener. After five minutes of pushing buttons he said it needed to be replaced for $2,000! I said no way and called another company with a more expensive service call fee that was able to repair this specific brand - for $230. Unfortunately I still had to pay the first service call fee too of $39.
Super responsive and thorough. Had a small water issue and they jumped right on it within hours. Tech was very polite and knowledgeable. Left drying equipment in house overnight and picked up the next day. If the tech was representative of the company's overall performance, it's a very good company.
Alfredo installed a hot water recirculation pump in my home. He was professional, personable and efficient.
I was referred to Calvin by a friend. He did excellent job hanging ceilings fans and installing two new faucets in my bathroom. I was very satisfied with Calivn’s work! I called him back to instill a new water tank. He is responsibly priced and you will not be disappointed with his work.