I hired Optimus for a new A/C install on one of my rental units, after receiving a total of 5 quotes. I will admit, I was a bit nervous about using him because he was not based out of Tucson, rather just outside of Phoenix, but that concern was quickly set aside when I met him during his evaluation of my property. Chris was not only the best price of all my quotes, he proved to be the most responsive, consistent and informative of all the companies I interviewed. I could tell Chris was a good diagnostician and had the ability to think out of the box offering reliable and reasonable solutions to the specific needs of my property.
As a business owner, my expectations of any company I hire is that they respond to my calls within a reasonable amount of time, he exceeded that expectation. If I had a question, he answered it, if I had a concern, he addressed it and addressed it quickly.
Chris had to make an adjustment to the ducting on my rental unit, the Price he quoted never changed, even though he had to travel back for the changes. I was so impressed with his workmanship, work ethic, professionalism, fair and Honest pricing I decided to add a second A/c unit on the other side of the duplex and then had him come to my home to look at my squeaky, ready to fall apart swap cooler. Once I received his quote, I decided to install my 1st personal AC unit with an AC condenser on the roof and a new Gas Furnace inside along with a fancy thermostat that I can control from work, I am very pleased with this set up.
I have entered into additional contract work with Chris and hired him to do maintenance work on a couple of other rentals that I own with older A/c units; clean the coils and assist with problematic water damage due to clogged tubing to include an emergency roof patch.
I have referred Chris to several of my friends, they were so happy with his work, they referred him to several of their friends.
I highly recommend using Optimus Mechanical, Chris Pointer for all of you A/c needs.