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They were very responsive, professional and took care of the problem with my washing machine very quickly...and economically, too!
He just showed/explained what was wrong with my laptop --and how much it might have cost. In the end, I took matters into my own hands, and eliminated the big disturbing the system later that same day (he installed the update beforehand, however). My internet blockage disappeared, in any event.
Simple computer repair that was handled professionally and quickly. I'll use Your Computer Store again should I have the need.
After not responding to my initial request and message, Michael was truly apologetic about not responding to me [it had been 13 days] sooner and what he was willing to do to rectify the situation, which was a small discount on the already reasonable price to come out to me for a diagnostic on my laptop which has been turning itself off suddenly at different times. He sent Martin who was only late because of a traffic accident on the 110 freeway but was polite, nice and quick to diagnose the issue my computer is having. They still need to call me back today and price out a part and costs to come back and install but unless it is crazy bad, I will definitely have them come back and finish the work and restore my computer, when I will also bring up again the fact that both ports on the left are dead and need to also be replaced :)) All in all, I am now satisfied and happy with this company.
Daniel's help was quite important. Although he was not very familiar with the software I needed to use, he is a quick learner, and thanks to his alertness we made considerable progress.
It was a great pleasure to have Arnoldo Zamora work on my son's computer. He is very nice and got his computer back up and running better than ever. I would recommend him to anyone who is looking for repair work on their computer.
Brian was very helpful with my computer problems and was very knowledgeable. I would highly recommend him to anyone needing this type of service.
Andy came to my home the same day I requested service, listened to my concerns and successfully changed my operating system. He debugged both my laptop and MAC desktop, and made sure all other computer components were in working order before he left.
I've been working next to Armor-Ware for over 5yrs and he have never let me down. Hes honest, dedicated and trustworthy. He gives specials on computers when you bring him more than 1 computer. It doesn't matter if it's a laptop or desktop or even Mac. I'm glad I found him here in thumbtack.
5+ STARS! Saved our computer and files in under an hour and for a great price! Very prompt response and wonderful customer service. 110% RECOMMENDATION FOR ALL YOUR COMPUTER NEEDS. :)
He built my computer from stem to stern. It's nice to be able to go with the tech and pick out exactly with parts you want and what you can afford.
Tony was fast, friendly, and efficient. He was completely flexible with time/date. Would definitely use him for future computer services. Thanks again!!
Chris and James are always professional when they come in to help with all the computer needs. Being a not so "tech savvy" female, Chris is always so understanding and I don't feel out of place not knowing what all the correct terms are. He understands what I need with me only explaining so few words. Thank you Chris, you're Amazing!
Mobile IT solutions is great when you can't get out to an IT to fix your computer.
Evan was amazing and did everything he could to find a solution to my difficult problem. He even did some of the work pro bono and took my computer home to work on it to save time when things looked bleak and even though my computer was ultimately not salvageable he saved as much from it to reinstall on a new one which he also advised me how to purchase Along the way Evan gave may many tips that will help me with the use of my computer
he came to my place and hooked up all my computers quick. really knows what he's doing
I have worked with Jason and his staff for over fifteen years of great service. One computer problem that I had stands out above all others. At all times In my business we use a very sophisticated computer laser operated device that is manufactured in Israel. I contacted the company in Israel when the Megascope failed to calibrate correctly. After they logged in and tried to fix the issue, they basically told me that I would have to send the machine back to Israel to have it fixed. I called Jason who came over the next day, after reading the manual and finding the problem, he put a conference call through to the manufacturer in Israel and the representative in New York. After much discussion, he told them what the problem was and how it needed to be fixed. The representative in New York sent the new hardware overnight which Jason installed. That was six years ago and we haven't had a problem since. Barry Rogoff Diamond Cutters, Inc.
Martin knocked this one out of the park! He is on my speed dial for all my computer needs. He was very diligent (problem was not obvious) and fixed my computer issues in just a couple hours. I even paid more than he asked. Highly recommend!
I’m very happy with my laptop screen repair! There was some misinterpretation in the beginning on the price but this company agreed on a fair, reasonable price. Great customer service!! Highly recommend.
So refreshing having good customer service AND from a computer guy. Cannot say enough good things about our experience this morning with Justin Weller who came out to take care of several issues with our printers and desktop. Courteous, on-time, spoke to both of us (not just the male), repeated back in a respectful way what he heard us say, explained quickly and effectively what he was going to do. Great service!
Miguel was very good at the computer. Did everything I wanted. Was very punctual and polite. Good communication.