FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Citium Roofing Solutions, we believe in complete transparency. We provide free, no-obligation roofing estimates after a thorough, on-site inspection of your property. This ensures our pricing is accurate and tailored to your specific roof repair, new roof installation, or roof replacement needs in Southern California. There are no hidden fees. Our detailed quotes cover all aspects of your project. We also proudly offer special discounts for Senior Citizens and Veterans. Contact us today for your personalized estimate!
- What is your typical process for working with a new customer?
Our process at Citium Roofing Solutions is designed to be clear, efficient, and focused on your needs, ensuring a smooth experience for every Southern California homeowner or business. Initial Contact & Consultation: It all starts when you reach out! We'll discuss your roofing concerns, whether it's for a roof repair, new roof installation, or a complete roof replacement. Free, Comprehensive On-Site Inspection: We schedule a convenient appointment for our expert team to visit your property. We conduct a thorough inspection, assessing both the exterior (shingles, flashing, gutters) and interior (attic, decking for leaks) of your roof to understand its full condition. Detailed & Transparent Estimate: Following the inspection, we provide you with a customized, no-obligation estimate. This includes a clear breakdown of recommended services, material options (like asphalt shingles, tile, flat roofs, or metal roofing), project scope, and transparent pricing. We'll answer all your questions. Project Scheduling & Execution: Once you approve the estimate, we schedule your project at a time that works best for you. Our licensed and insured roofing contractors then execute the work with the highest standards of quality craftsmanship, ensuring minimal disruption. Final Walk-Through & Satisfaction: Upon completion, we conduct a final walk-through with you to ensure every detail meets your expectations and our rigorous quality standards. Your complete satisfaction is our priority. We aim to make your roofing project stress-free from start to finish. Ready to begin? Contact us for your free roofing inspection today!
- What education and/or training do you have that relates to your work?
Our team at Citium Roofing Solutions boasts extensive, hands-on experience in every aspect of residential and commercial roofing. We believe continuous education and specialized training are paramount to delivering superior quality craftsmanship and the most durable roofing solutions in Southern California. Beyond our decades of collective experience, our commitment to excellence is underscored by our official certifications: GAF Certified Contractors: This prestigious certification means we meet GAF's strict standards for professionalism, reliability, and provide superior installation techniques for their industry-leading roofing systems. It also allows us to offer enhanced warranties on GAF products. Owens Corning Certified Installers: We are also certified by Owens Corning, ensuring our team is expertly trained in their cutting-edge roofing products and installation methods, offering you peace of mind and access to top-tier materials. These certifications, combined with our licensed and insured status, demonstrate our deep knowledge in new roof installation, roof repair, and roof replacement. We continuously stay updated on the latest industry best practices, safety standards, and innovative materials to ensure your roof protects your investment for years to come.