It’s free with no obligation to hire
Current Top Pro
Hired 28 times
19 years in business
(Pacific Time Zone)
9:00 a.m. to 7:00 p.m.
Credit card, Cash, Venmo, Paypal, Square
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Brenda has helped us with updating our apple computers and problem solving. She is calm and patient and is a professional in every way. We are grateful for her support.Aug 8, 2018Verified
Brenda was awesome! She helped me remotely and fixed the problem quickly. I highly recommend her and am so grateful I didn’t have to wait days to get into the Genius Bar! Thank you Brenda!! I will use you again if I have any problems with my computer!Sep 20, 2018Verified
she explained everything she was doing and went above and beyond to get my computer fixed.Dec 22, 2018Verified
Brenda Figueroa does a superior job of fixing and solving computer problems. She is knowledgeable, professional, and is truly concerned about helping each customer have their computer working at it's best. Her communication with her customers is excellent. You can feel confident with her working on your computer.Jul 3, 2018Verified
My MacBook Air had been acting up for a while. I was to the point where I was debating on buying a new computer but didn’t want to spend a ton of money when I don’t really use a computer that much and the holidays are approaching so not a good time to spend a lot of money on that kind of stuff. I got a free diagnostic screening at a location in Huntington Beach and decided to get some comparisons. I’ve always had good luck on ThumbTack so immediately I got a bunch of replies. I noticed a reply from Brenda and contacted her telling her what the location in HB was charging and what they said I needed done. Brenda gave me an honest quote, I bought the hard drive that she suggested and she came over to install it. She was quick, helpful (she even helped me with my iPhone and iwatch), and so accommodating. She came to my house and was so comfortable to be around. I highly suggest Brenda for any services she offers. It’s like I have a brand new computer! I will forever be using Brenda’s services anytime I can! She did the job for half the amount I was quoted at the HB store and she even added 50% more hard drive storage than the HB location was going to install. She is the best, I highly recommend her services!Dec 12, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing is competitive for my industry and level of expertise. I offer 15 minute complementary diagnostic consultations, with a one hour minimum after the first 15 minutes.
- What is your typical process for working with a new customer?Working with a new customer requires communication and patience to fully understand the customer's needs. I will then ensure that I present any and all possible solutions in a clear and accessible manner.
- What education and/or training do you have that relates to your work?I am Apple Certified Technician with certifications that date back over 10 years until the present.