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Jeff was great in every way worked quick and fixed my computer it now works great he updated the hard drive and the ram memory runs like new
Pete was knowledgeable, serious and trustworthy, and really dug in on setting up my Apple network in a seamless and secure way - in a challenging wireless network topography. I'll bring him in again for more work on my computer.
I had a great time dealing with Ari. He is friendly, and knew exactly what my computer needed. Now I have my functional and fast computer back!
Sean came to our home, picked up the computer, fixed it and brought it back working like new. Great work!
* I needed to get my speakers in family room and living room working. I had to get all my systems connected to receiver. * I needed to get my internet networking in the house and NIC panels which were not working to be replaced. Bill did all the research and sent me links to cheapest parts and receivers I could buy based on my home system and already existing panels. He even purchased some of the parts for me and got it shipped to his house. He showed me all the receipts from Ebay and did not charge me extra for that effort. He knows his stuff and am sure he is going to get all my business He is still helping me fix my telephone line even though the original task is completed.
Marty was excellent working on my Dell computer. He was confident in his work and methodically went through steps to get to a repaired computer. I will be calling Marty again in the future when I replace my old device.
David called almost immediately, we connected and he was able to identify and repair the problems with my computer that same evening using TeamViewer. David also noticed and fixed my wife's computer (which was networked to mine). That was a real bonus. I highly recommend Gurunerds!
Great and nice guy, I told him I have a really busy schedule and he understand that and drop by on Sunday, before that I went to a big so called professional store and they couldn't get it repair and I have to pay for diagnose or change all my parts, I decide to call Darren up and let him know of my situation, he get it repair without changing any parts and work hard on finding the issues of my laptop. I paid him extra as I feel he was very professional and really wanted to help my problems. Will like to thank him again, two thumbs up for the guy!
Ben was so very helpful. Patient in listening to my concerns but lightening fast/super smart in working with my computer and resolving the problem. He calls himself a "Computer Coach" which is much different and better than "Computer Repair"...because often it is not the case that the computer is malfunctioning...it is that someone (like me) may not know how to navigate the issues. He provided some good follow up to make sure that everything was working well for me. If you happen to book an appointment at his place, don't be put off by the shabby exterior of the house... and of course, he also will make an appointment to come see you at your home or place of business. I highly recommend Sustainable Computing.
Sean was very helpful and I learned a great deal during the remote repair session he provided. I will recommend him to friends and family with computer issues!
I have only the highest praise for this company. They were reasonably priced, prompt, respectful and personable. I already referred a few friends to them for their IT/repair needs.
so it's Saturday afternoon and suddenly my Pioneer dj controller isn't allowing my audio signal to be processed and pass through to my powered speakers . . . to make a long story short, with the way that my home studio is configured that basically meant that I wouldn't be able to get anything done until at least Monday. sucks, right? wrong! so I go to Thumbstack and I immediately find Iconppower and within minutes i was connected to Johnny Lai and he and I were able to arrange an appointment for 5pm Saturday evening! Awesome, right... but would Johnny be able to actually figure out what was going on with my home studio and remedy it? answer: yes, no problem. First, let me say that I think I haven't made a big enough deal about perhaps the most important fact of this whole experience.... JOHNNY CAME TO ME! any other service and i no doubt would have take each component of my home studio individually to a repair person and that would have cost me a lot of $$$ to probably still not have had the problem taken care of -- - and that would definitely suck! but not with Johnny from Icomppower, he came to my place within an hour and he took his time to work through my issue and he was able to figure out the fix and I was back in the mix making music before 6 pm - - - and his fee? so maybe the best part of the deal.... It really couldn't have been more reasonable, especially when you consider that I had already spent 3-4 hours of my own time trying to figure out the issue without being even remotely successful - - - so when you consider what the alternative could have cost me and the amount of down time that Johnny saved me... definitely a fair deal for me! thanks Johnny. brian b
The best computer repair service company I've ever hired. Very fast response and very efficient. They truly are experts in their field. Thank you for the great service!
Inquired about a MAC battery order and replacement costs and timing. Dealt with very well over the phone. Call back with info was prompt. Taking the computer in for repair next week.
Sunny, worked around my scheduled. met me at his shop on the 4th of July on my time. Fixed my laptop and gave me tips on how to take care of my computer and cleaned up some potential treats that I was not aware of. Had me out the door in hour half. Great service I would recommend them to anyone.
I did not have the work done by this person but he was extremely helpful with helping me solve my computer problem alternatively.
I do not know much about computers but when Dan came he took the time to explain and recommend things free of charge. He also did exactly what he was scheduled to do, and also went above and made sure all my questions were answered. (Btw he used words non tech people would understand) :) I will only use Dan, as he doesn’t make me feel stupid like some computer savvy people.
They diagnosed the problem a couple hours after I dropped off my computer. Would highly recommend for problems with PC.
The repair of my LCD screen was excellent and done with outstanding quality and workmanship. His price was lower than expected and the work was done quickly. Sooner than I expected.
Repairing of a LENOVO laptop Case
Hank totally knows his stuff when it comes to smaller computer systems, and when he doesn't have the information right at hand, he does what it takes to get it. He's unfailingly pleasant and patient, even in the face of numerous questions. Because he's comfortable working both remotely and on-site, he means it when he says "24/7" - and he gets the job done, so that my computer system gets and stays up and running. Hire him!
Santa Rosa, CA