Jixuan W. says, "My communication with them started off on the wrong foot - I booked an appointment for friday at 9pm and they sent a message saying they would arrive friday between 4-6pm or saturday. Those were times I wasn't free, otherwise I would have selected a different appointment. Minor problem, they easily rescheduled me. They arrived on time and were very nice. They inspected my leaking drain pipe and said they needed to move the toilet to further investigate. They claimed two possibilities - either the wax ring needed to be replaced, or the flange needed to be replaced. They quoted 500 for the former, even saying that it would take half an hour of work. It felt like they were overcharging, so I did not go with them for my drain repair."See more