This business is hands-down the best!
We recently had a spring break on our garage door and Garage Door Express was able to schedule a replacement the same day.
Leo, the outstanding service technician, was right on time. He quickly assessed the situation, offered a lot of great information about the health of the whole system (door, rollers, spring, and opener), and got to work. Leo was fast, friendly, and very knowledgeable.
One example of Leo’s professionalism and the care the company takes was his recommendation that we consider replacing our old wobbly metal rollers with newer 11-bearing, nylon coated rollers. I was skeptical at first (fearing it was only an up-charge opportunity), but the price was great and Leo's expert knowledge made me believe it was the right thing to do. I'm really glad we did because the door is now nearly silent when it operates - it's an amazing difference!
Once the work was completed, Leo made sure everything was clean, was very helpful regarding payment, and even walked us through how to conduct quarterly preventative maintenance. This is our first time using Garage Door Express and we will continue to use them so long as we live in the Sacramento/Roseville area.
If you need garage door work, our experiences indicate you will not go wrong if you choose Garage Door Express.