FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge a diagnostic fee for each appliance, then that fee is credited toward the total cost of the repair. I do offer discounts on second appliances.
- What is your typical process for working with a new customer?
I message, call and or text introducing myself, asking a few questions about the current issues with the appliance in question. Then a schedule repair visit is made.
- What education and/or training do you have that relates to your work?
Training from Samsung, LG, whirlpool and Maytag. EPA Certified Universal