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Arrow Travel

Top Pro

Skills
Role
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About
At Arrow Travel, we specialize in creating personalized, luxury travel experiences that cater to your unique needs and preferences. What sets us apart is our commitment to exceptional service, attention to detail, and expert guidance. Whether you’re planning a lavish getaway or a tailored adventure, we ensure every element is seamlessly handled. With us, you’re not just booking a trip—you’re crafting memories with precision, care, and style. Let us point you toward extraordinary destinations! ✨
Overview

Current Top Pro

Hired 66 times

Background checked

2 employees

7 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Check, Credit card, PayPal, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2025

Top Pro Icon

2024

Top Pro Icon

2023

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2022

Services offered
Role

Administrative assistant

Accountant / bookkeeper

Salesperson

Marketer

Skills

Data entry

Word processing

Spreadsheets

Filing and organization

Projects and media
Projects and media
Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

37 reviews

5

97%

4

3%

3

0%

2

0%

1

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Your trust means everything to us. Learn about our review guidelines.


pro avatar
Barbara D.

Jul 3, 2026

From the moment I first started working with Addie at Arrow Travel over a year ago, she was with me every step of the way—from the initial planning stages to making sure we arrived home safely, and everything in between. She planned an incredible and complex two-week adventure through Italy and Greece for me, my daughter, and my three granddaughters. Coordinating a trip with multiple destinations, flights, ferries, train, Air B&B's and transportation could have been overwhelming, but Addie handled every detail flawlessly. What impressed me most was her exceptional customer service. She was always accessible, responded to my many questions almost immediately, and quickly resolved every small issue that came up. Her professionalism, patience, and genuine care gave me complete confidence throughout the entire process.
With so many moving parts, countless things could have gone wrong—but thanks to Addie’s expertise, everything went incredibly smoothly. She turned what could have been a stressful experience into a truly relaxing and unforgettable vacation. This was a once-in-a-lifetime trip with my family, and the memories we made are priceless. I will be forever grateful to Addie and everyone at Arrow Travel for helping make this dream come true. I cannot recommend them highly enough!
pro avatar
Alan G.

Jun 10, 2025

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Hired on Thumbtack

We stayed at a bed and breakfast close to Luckenbach. The little German cottages were very private and breakfast was left on your patio table every morning. The owners Barbara and Henry were very nice people. The grounds were not kept quite as nice as the pictures indicate on their website. The room didn't have a TV and the WIFI was not working and the bed was a little soft for our preference but everything else was great. Fredericksburg was very nice and we had some great German food. We bought a truckload of souvenirs from the shops and brought home beer, wine, peaches, and candy. We also visited Enchanted Rock which was a huge piece of granite (more like a small mountain) about 25 miles from the city. All in all, we had a very enjoyable trip.

Details: Vacation • 4 - 7 days • 2 people • 51 years old or older • Booking travel • Booking accommodations • Car • Travel dates are not known yet • Remotely (phone or internet)

Travel Agency Services
pro avatar
Mark F.

Aug 25, 2025

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Hired on Thumbtack

Details: Vacation • 1 - 2 weeks • 2 people • 51 years old or older • Booking travel • Booking accommodations • Train • At the pro’s location • Remotely (phone or internet)

Travel Agency Services
pro avatar
Cindy S.

Oct 1, 2025

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Hired on Thumbtack

Details: Vacation • 4 - 7 days • 2 people • 51 years old or older • Booking travel • Booking accommodations • Planning excursions • Air • Remotely (phone or internet)

Travel Agency Services
pro avatar
Monica L.

Jun 4, 2026

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Hired on Thumbtack

Justin and Addie have been great to work with. Super professional and responsive. Justin gave us multiple great options when we didn’t know exactly where we want to vacation. Haven’t booked with him yet due to our indecisiveness but so far they have been super easy to work with during this process!

Details: Vacation • 4 - 7 days • 3 - 5 people • 51 years old or older • Booking travel • Booking accommodations • Air • Remotely (phone or internet)

Travel Agency Services
Credentials
Background Check

Justin Paxton

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We keep pricing simple and transparent. Hotel and cruise research/booking are free (excluding homestays like Airbnb/VRBO). Flight booking includes a per-person service fee ($50 domestic / $100 international). Custom day-by-day itinerary planning is $200/day, and documentation support (visa/passport/entry forms) is $100/form. All fees are shared upfront before anything is booked.

  • What is your typical process for working with a new customer?

    We start with a short intake to understand your travel style, priorities, budget, and timing. From there, we handle the research, present curated options, and refine based on your feedback. Once you approve, we take care of bookings, confirmations, and any required documentation. If your trip includes a custom itinerary, we’ll build that out in detail and share everything in one organized place. We remain available before and during travel for support, changes, or last-minute needs.

  • What education and/or training do you have that relates to your work?

    My background is a mix of structured training and real-world experience—travel planning, vendor coordination, and client service. I stay current through continuing education with travel partners and destination programs, so recommendations are both thoughtful and practical.

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