I contacted Thumbtack and requested bids from roofing companies on an insurance claim; 5 company names/contacts were provided. Of those five, only 3 responded and offered to provide an estimate. Of those three, two companies did an estimate from a satellite view. Of the two “satellite-based” estimates, one was $750+ out-of-pocket over what the other one bid. The other bid was completed as a few lines in an informal email, along with “yeah, we can do it – won’t make any money from it but we can always use a good rating.” This was also the company who suggested a ridge vent to replace the turtle vents “as long as you don’t live in a windy area.” The roof was being replaced for wind damage - duh. One contractor came out personally to look at my roof about 1 hour after our phone conversation. Dan Matheny from 1st Priority Roofing sent a written estimate, the company credentials, and the website for the roofing materials that he was proposing. It took about 10 days for the HOA to give their approval, all the while Dan kept in touch with me. By Monday of the following week, the roofing was delivered. By Wednesday afternoon the work was completed to include "code" upgrades that Dan arranged for the insurance to pay for. I am completely satisfied with the performance of 1st Priority Roofing and Sales Manager Dan Matheny. The new roof is beautiful and was zero headache to have done. I would re-use 1st Priority without hesitation and will recommend them in the future.