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Hartford Computer Technicians

Browse these computer repair services with great ratings from Thumbtack customers in Hartford, CT.

David Neto

4.8

(56)

  • 37 years in business
  • 74 hires on Thumbtack
  • Middletown, CT 06457

About

Dave went above and beyond anything I expected when fixing my computer. As I am disabled he came to my apartment and met me as opposed to me trying to go to his area. He quoted me a price literally half of what I had estimated. I recommend him highly in regards to anyone that needs any kind of computer repair.

  • 4 years in business
  • 8 hires on Thumbtack
  • North Haven, CT 06473

About

Tony is outstanding at what he does! He has repaired my computer and my daughters laptop. We thought her Mac was a total loss after water spilled on the computer. I was shocked that he was able to fix it with very low cost. I am so impressed with his knowledge of computers both hardware repairs and working with software. I would highly recommend him to do any computer work.!

  • 8 years in business
  • 25 hires on Thumbtack
  • Southington, CT 06489

Lynn M.

Verified review

Very professional and reasonably priced

  • 24 years in business
  • 17 hires on Thumbtack
  • Holyoke, MA 01040

Jenn C.

Verified review

Computer repair, fast, fair, honest. We would highly recommend Josh

  • 12 years in business
  • 5 hires on Thumbtack
  • New Britain, CT 06052

PJ L.

Verified review

Paul of Neil Technologies was nothing but professional. From his initial response to my inquiry to his completion of the job. THANKS FOR THE SERVICE AND KINDNESS.

  • 14 years in business
  • 1 hires on Thumbtack
  • Enfield, CT 06082

S. P.

Verified review

Very good experience! Will definitely use again. My daughter's laptop she uses for school had cooling error, indicating there was problem with the fan. James got the part needed and came to my house and cleaned and replaced the fan. When done he made sure everything was working. Thank you James!

  • 11 years in business
  • 7 hires on Thumbtack
  • Hartford, CT 06114

Ilana C.

Verified review

Lawrence at Marvin PC Repair replaced the touch screen assembly on my daughter's very new LeNovo Yoga 900 laptop. We were given a ridiculous quote to fix it from Best Buy (more than the value of the laptop) and got in touch with Marvin PC through Thumbtack. Although there were a couple minor bumps in the road, I am VERY satisfied with the job Lawrence did. He kept in touch with me throughout the process and repaired the screen as promised (and for a fraction of the cost of Best Buy). I would definitely use his services again and recommend him highly.

  • 2 years in business
  • 4 hires on Thumbtack
  • Hartford, CT 06106

Ambuj B.

Verified review

He is good and knows what he is doing, he fixed my computer very well.

  • 2 hires on Thumbtack
  • New London, CT 06320

About

Let's chat. If you have no Internet or you have blue screens, viruses or a slow computer, I'll fix it right the first time. I can work on Windows, XP, 7, 32- and 64-bit, and I offer virus, spyware and malware removal, troubleshooting, e-mail help, PC tune-up, Word, networking, Wi-Fi security, LAN setup, printer and scanner setup/repair, VoIP setup, firewall configuration, McAfee, Norton, Cox email, Internet issues, laptop repair and router issues. I offer on-site or remote networking and information systems. I offer safe, secure, and fast on-site or in-house Windows XP, Vista and 7 operating system reloads. CT Computer has been repairing computers remotely for a long time now. I have repaired thousands of computers over the years, and my testimonials speak for themselves. I understand how frustrating a computer repair job can be, and I strive to make your computer repair with me easy and affordable. There are many choices out there when it comes to computer repair, but I offer such great services and prices that it's a no-brainer for most. Also, you are protected by CT Computer's 48-hour money-back guarantee. More reasons to choose me for your computer repair service include the following: * If I cannot repair your computer, you do not pay, not even a diagnostic fee. How cool is that? * I charge two prices for a remote session at $59.00 and $99.00 plus cost of parts if any for on-site (35-mile range). You know exactly how much you will pay for your computer repair job. * I will professionally diagnose and repair your computer issues, not some quick scan. I will treat your computer like I personally do mine. * You are helping the environment, and that is one of the main reasons I started this company. I do everything remotely, so I cut out the fossil fuels. I have been working with computers for over 20 years now providing computer repair services, and I have the experience to fully resolve your computer issue. If your computer is infected or slow, I can get it going again and for a great price. For any issue you have, I can help. I offer expert online virus removal services and so much more. To be honest, most computer repair issues I come across are not that hard for me to repair. The reason for this is because I probably have already resolved the exact same issue with someone else. Security tool and cyber security are two of the threats that I saw a lot of in the month of November. The best part about using my computer repair service is that I can get started right now! You don't have to wait a few days for a tech to come out or wait a week and drive all over town to have your computer repaired by a shop. If you have any questions, just start a chat above and have me, a certified US based computer repair technician, help sort your issues out. If you are ready to get started, then start chatting above. If you prefer, I can even call you directly. Send me a message. I am here to help. I offer affordable online computer repair with a "no-fix, no-fee" policy. Voice communications are available in the US by phone.

  • 18 years in business
  • 3 hires on Thumbtack
  • Killingworth, CT 06419

About

Peter came to our business and worked for several hours to try to repair an IMAC. After trying to repair the system he realized that the OS may need to be reloaded. He took the IMAC to his shop and returned it the following available business day in working order. There were a couple of minor issues that he helped us with at no charge, He is very capable, honest, and hard working, We will use Peter again.

  • 2 hires on Thumbtack
  • West Hartford, CT 06119

Jenifer F.

Verified review

My experience with Marco Gomes was excellent. He was polite, listening carefully to the dumbest questions. He ordered the needed part on my laptop and installed it in two workdays and charged what I thought was a very fair price. I plan to use him again and have already recommended him to a friend.

  • 15 years in business
  • 3 hires on Thumbtack
  • Windsor, CT 06095

Kevin Y.

Verified review

It went well they fixed my expensive computer with great care and ease. I really enjoyed working with dylan about my different computer needs.

  • 7 years in business
  • 2 hires on Thumbtack
  • Southington, CT 06489

Verified review

  • 4 hires on Thumbtack
  • New London, CT 06320

Verified review

  • 1 hires on Thumbtack
  • Branford, CT 06405

About

We Repair: - PC's and MAC's - All laptops - All desktops - XBox 360's - Playstation 3's - Wii's - iPods - iPhones - iPads We Service: - Homes - Businesses - Colleges - Doctor's offices - Law firms We come to you, or you come to us. Either way, we'll fix your computer problem, quickly and at affordable prices – guaranteed! A $39 diagnostic fee applies. We call you with a quote before doing any work. Diagnostic fee is waived upon acceptance of our quote.

  • 1 hires on Thumbtack
  • Woonsocket, RI 02895

About

Boyden Logic is Southern New England's reliable provider of technology services. From malware removal and SOHO wireless networks to data center design and installation, we can meet all of your information technology needs. We are an authorized solution provider for Asus, Intel, Lenovo, NVIDIA, and Supermicro products. Our distributor network provides us access to every major brand in technology, so call us today for a free quote on your next purchase. With Boyden Logic, every client, big or small, will receive our utmost commitment to quality, service, and saving you money.

  • 1 hires on Thumbtack
  • Torrington, CT 06790

About

As Computer Heads, LLC., we have been servicing computers in the greater Litchfield Hills area in Connecticut since 1998. We repair laptops, desktops and sell new and used PCs that contain the best parts the industry has to offer. We are an A+ certified repair shop that you can trust. Our customers love the individual attention that we give to every problem as well as direct communication to the technicians. We also do house visits for in-home DSL/cable router set up. Inquire about our business services.

  • Edison, NJ 08817

About

AdachiCompuTech or Adachi Computech Solutions is a national information technology solutions firm. It specializes in using proactive approaches to optimize clients' computer systems and internet networks. This firm provides technical support, internet services, business IT support, managed services, telephone services, PC support, web hosting, remote PC tune-ups, firewall setup, computer desk services, banner design, virus removal, web design, wireless networking, network security, data backup, data recovery, customized desktop computer building, diagnostic testing, repairs, and more. Service and support are available 24 hours a day. Visit the website for more information, including client testimonials.

  • Hartford, CT 06103

About

All of our services are a flat rate; no hourly fees. A single incident or issue is a flat rate of $99. Unlimited support plans are also available. All of our services come with a 100% money back guarantee on your initial incident. If we don't resolve your issue, you'll receive a full refund. It's that simple. Tech to Us is a fully US-based and staffed provider of computer tech support! Supporting both small business customers and home users, we are your one-stop shop for spyware removal, virus removal, and general tech support service. With no need for opening your home to anyone or taking your computer anywhere, our US-based technicians will make it easy for you, handling remote computer support, which lets you sit back and relax while we fix the computer.

  • 8 years in business
  • Simsbury, CT 06070

About

I am available to repair any computer related problem you may have at an economy related price. I can also help with all your software and networking issues you may have. Looking to upgrade any parts on your PC? I will find the best price, order and install them for you.

About

The ASG difference... computer repairs done right. We offer on-site and in-house computer repair and services for small to mid-sized businesses, as well as individuals. Services we offer: - Computer hardware repairs and upgrades - Virus and spyware removal - System cleanups and optimization - Backup and disaster recovery solutions - Network installs, repairs, and security

  • Manchester, CT 06238

About

Get it done right the first time! Getting professional, comprehensive advice is an absolute necessity when it comes to choosing a computer. That's why our employees undergo continuous advanced education and training courses and are always ready to offer you the best advice. But on-site consultation is not the only service we provide. We also offer: - Maintenance and repair (all makes and models) - Support (all makes and models) - Other services - Onsite and remote support services - Consulting services

  • West Hartford, CT 06117

About

We offer the best prices around all of New England. We fix, repair, upgrade and sell quality computers for your everyday needs. We also offer networking and computer tech classes. We sell advanced gaming and business computers.

  • Jersey City, NJ 07302

About

We provide on-site and remote computer repair and support for residential end-users and small to mid-sized businesses. We have over 10 years of experience in the computer repair and home audio/video installation industry. We provide professional, reliable and immediate support, and have a team of dedicated technicians for all your computer repair and home theater installation needs.

  • Meriden, CT 06451

About

Apple Computer Repair Computer Lessons Computer Repair Data Recovery Service Digital Marketing Email Marketing Network Support Services PC Computer Repair Cloud Services Managed Services Managed Security Apple TV & Roku Set Up

  • Paterson, NJ 07502

About

Desktops and Laptops Lancompusa services your IT assets' complete life cycle. Your laptops and desktops are your IT asset inventory's most heavily used equipment. Lancompusa assists you in maximizing your PC investment by helping with deployment, ongoing maintenance and finally, equipment disposal. While a lot of service providers comply with the manufacturer's directives for timelines on a product's end of life, Lancompusa has never tried dropping a single piece of equipment from a maintenance plan. That means you obtain peace of mind in the knowledge that we will be here to take care of your PC fleet tomorrow and for numerous years to come. Our relationships with our parts providers places Lancompusa in a unique position to know in advance when service parts for specific devices start to experience limited availability. From a viable support perspective, staying ahead of the curve is what we do. Lancompusa doesn't want you to be left out, and we collaborate with you to assist you in making the best possible decisions when managing your IT assets. Your business' specific needs are directly related to the support you can expect from us. Our professional PC services are built around your system's requirements. The PCs, desktops and laptops in your company are your organization's heart. If they fail, your business requires expert and immediate technological support. Lancompusa provides customizable service level agreements that permit you to design the service solution that suits your unique business demands. Lancompusa is a "service only" company. We have no obligations to manufacturers and are not limited in the variety and scope of equipment we can service. Majority of businesses today have a combination of PC equipment. Lancompusa is distinctively capable of servicing your mixed-fleet environment. Our philosophy has always been to combine customer-specific solutions with professional workmanship and quality products. We know how crucial it is to keep your business running smoothly. Searching for the right solution to your laptop and desktop service requirements is as easy as getting in touch with us. We offer expert onsite support for the following: * Dell * eMachine * Gateway * HP * IBM * Lenovo * Mac * Sony * Asus * Acer * cabling infrastructure Lancompusa designs solutions for the industry's most challenging cabling projects. We offer the flexibility in implementation and design and supply industry-standard best-in-class services that enable us to be the chosen provider of many organizations. From projects such as enterprise and campus installations to single-site properties that need just a few cables, Lancompusa can supply your cable solutions. Our project managers and certified technicians know how to deliver within budget and on time. We deliver cabling-related solutions and service to almost every vertical market on a consistent basis. Our reliable and experienced resources enable us to respond quickly to your mission-critical cabling demands. We can get you connected, from one end to the other. Printer Technology Lancompusa offers factory-authorized service for over 20 OEMs. That means you can be guaranteed that the technician we send out to repair your printer has the expertise and skills to perform the job right. Our field technicians are secure in the knowledge that if they come across a unique challenge, the in-house support staff can easily and quickly diagnose and triage over the phone. We established the industry's best response infrastructure, designed with a single purpose: to deliver the industry's absolute-best printer service. From superior resolution to initial call triage, we concentrate daily on offering the fastest repair and response times available. Our average parts per service ticket and average trips per service ticket are both below the industry averages. We are aware why that is. Our printer service delivery model's foundation is based on the philosophy of one part, one trip, and one fix. We get it done fast, and we get it done right, which gives you repairs that are 100% to specifications. Our multifunction and printer services bring your broken equipment back to standardized efficiency. With a fleet of technicians who are among the industry's best, we service virtually every printer on today's market. Our best-in-class service model provides you the rapid support, response and service you need. Lancompusa proactively manages our technicians' qualifications as well as their certifications. Printer technology changes rapidly, and we demand that our technicians stay on top of the curve by keeping their knowledge base up-to-date and their certifications current. Do you require support for your ink jet, laser, dot matrix or thermal models or line printers? One call is all that's needed to access the right technician to service your most recent and advanced multifunction devices, as well as your aging legacy equipment, including the following: * HP - Hewlett Packard * Lexmark * Xerox * IBM * Oki * Dell * Zebra and more What are your laser and dot printer needs? POS (Point-of-Sale) and Kiosk Lancompusa provides full-service maintenance for your multi-vendor POS systems, including flat screens/monitors, terminals, scanners, printers and in-store processors, and signature capture and verification devices. We cover out-of-warranty and in-warranty equipment, delivering on-site support for your store locations across North America. To support your store operations, we also offer on-site POS terminal installation through our Advantage Install POS' pre-packaged services and on-site servicing and installation of kiosks through our Advantage Kiosk' services. Lancompusa has completed numerous successful large- and small-scale roll-outs. Our call management processes and robust systems permit us to offer next business day maintenance support in each zip code in Canada as well as in the United States. We maintain a 4.7 out of 5 customer satisfaction rating and greater than 95% SLA compliance. Lancompusa delivers successful POS solutions through our dedicated project management teams who coordinate and direct each step of the project. Lancompusa's documented and well-defined processes are repeatable and scalable, which will enable us to implement your businesses technology solutions in a fast manner. Do you require on-site services or installation for your retail locations? Lancompusa offers superior resolution to the challenges you face with servicing and installing the following: * POS terminals * Green screens * Flat screens * Monitors * Signature capture devices * Scanners * Verification devices * Receipt printers * Card readers * Plasma monitors * In-store processors On-Site Service Are you a distributor or manufacturer of specialty kiosk systems? Lancompusa can offer nationwide assistance with your projects, including post-visit recommendations, pre-site visits, projecting timelines, developing statements of work, installation and on-site, hot-swap support of your equipment. To ensure that your downtime is minimized and your business is always running smoothly, same-day service is available. We assure the success of your next kiosk deployment by utilizing Lancompusa proven processes, which eliminate unnecessary delays and maximize efficiency. Lancompusa Multi-Vendor IT Services Chances are that your IT environment has an integrated mix of OEMs -- servers from one manufacturer, desktop PCs from another, laptop from a third and printers from yet another. This can make unique challenges when it concerns managing your IT assets. There are various telephone numbers to keep up with, different response times for the service you need, different procedures for requesting service, and the headache of tracking numerous points of contacts just to keep your IT environment operating at optimal efficiency and productivity. Whatever your server/client hardware challenge, Lancompusa's services network delivers the services you require to guarantee that your hardware systems are available to perform transactions, collaborate with partners and customers and conduct business. With expertise in service call management, technical support, logistics, customer care and help desk, our highly skilled teams keep your systems up and running. Certified by over 20 OEMs, Lancompusa has access to the highest levels of in-house service technicians and technical manuals, which enables us to confidently be your single point of contact for all of your IT service needs. We provide one representative, one number, one easy and fast solution. Free yourself from the headache and aggravation of sourcing the right provider for the various technologies in your fleet. For numerous clients across Canada and the U.S., Lancompusa is the preferred multi-vendor service provider. Discover how we can make easier the managing of your IT assets. Put the expertise and experience of Lancompusa's mixed-fleet capabilities to work for you. Monthly Maintenance Lancompusa's contract services deliver premium support to get your equipment repaired quickly. These competitively-priced services are supported by pre-defined service level agreements and offer predictable hardware problem resolution. If your original warranty has expired, although your IT equipment is still working, Lancompusa's monthly maintenance advantage offers you the extended coverage you need to help maximize your IT asset inventory's value. Our monthly maintenance advantage service plans offer you coverage that usually surpass the service levels you were formerly getting during the OEM warranty period. Many OEMs have now started using the "end user replaceable" or EUR model for servicing equipment. That means the manufacturer sends you the part required for repair, and you must install it yourself! Lancompusa is a true service provider. We never bring you a part for repair then ask you to do the installation yourself. At your location, our skilled technicians will meet the part, install it, then test it to ensure the equipment is operating to standard prior to leaving. Maintenance Services for In-Warranty and Out-of-Warranty Equipment That's right. For equipment that is still under warranty, we even offer monthly maintenance services. A lot of our clients are aware that a quick resolution and fast response to their IT challenges is crucial to their success. They have dealt with delays and frustrations of "in-warranty service work" by the manufacturer. For companies who seek accurate, dependable and reliable on-site repair work for their in-warranty equipment, Lancompusa's parts sourcing relationships and flexibility make us their smart choice. We deliver full-service maintenance, covering both out-of-warranty and in-warranty multi-vendor equipment. Services include technical engineering support, remedial maintenance and replacement parts. Services are available through our centralized depot facility or on-site, depending on your manufacturer guidelines and requirements. We offer the following: * Coverage for products from over 200 manufacturers * Offers quick turnaround of advanced equipment and high-quality parts exchange * Available on a per seat or per item basis * On-site service * Same, next or second business-day resolution * 16-hour, 8-hour or 4-hour response * Available for a broad range of equipment On-Site Support Services Per-incident services Lancompusa provides support for your business by delivering high-quality services on a per-incident basis at one of the industry's best price points. Offered at either a low fixed price per incident, inclusive of labor and travel, or on a floating time and material basis, these services allow you to lower your service costs and help you to manage your IT service expenses on a more predictable platform. On-site support services give you the flexibility of knowing that when you require help, Lancompusa will be there with the right part and the right technician to get the job completed. Our objective is always one part, one trip, and one fix. We offer flexible scheduling to meet the unique needs of your business. Service is available Monday to Friday, 8:00 a.m. to 5:00 p.m., excluding holidays, with extended hours during evenings and weekends. For even faster service, we recommend that you enroll in our tech support on-demand program. It is free, and there is no obligation ever. The next time you find yourself needing IT support, Lancompusa will have you covered. Our national field service organization can provide rapid response to every postal code in the U.S. and Canada. On-Site Hardware Repair We offer on-site services to get your equipment up and running fast. We deliver services into commercial and consumer markets for both warranty and non-warranty equipment. Next business-day service is for the following: * Pre-defined service level agreements * Available for desktop PCs, laptop PCs, printers, servers and residential gateways * Technologies The most usual challenge our clients bring to us is how to take care of service for their "multi-vendor IT environment." That's simple; we perfected the science of multi-vendor support services! On behalf of its original equipment manufacturers (OEM), end users and resellers across Canada and the U.S., Lancompusa has been offering multi-vendor support services for over 5 years. We service over 100 different brands of IT equipment and carry certifications from over 10 OEMs. The skill sets of our technicians are unparalleled in the industry. A Single Superior Point of Contact The convenience of having a single company that can deliver consistently expert resolution to your multi-vendor environment and mixed fleet provides confidence as well as peace of mind. You do not need a Rolodex full of numbers and names for reference. Lancompusa is the single superior point of contact trusted by more than 1,000 clients for their multi-vendor services. We daily meet their challenges and bring resolution that enables our clients to concentrate on their core business. Lancompusa provides service nationally, regionally or locally on a cost-effective basis regardless of the location and manufacturer or age of your technology infrastructure. We offer support for you and your clients for a wide range of services and products, including the following: * Desktop PCs and peripherals * Multimedia PCs and peripherals * Notebook PCs and peripherals * Servers and peripherals * Desktop printers * Data storage systems * Network-enabled and high-volume printers * Switches, routers and hubs * Network appliances * Legacy systems * NetWare and Windows NT operating systems Retail Systems * POS terminals * Flat screens, monitors and digital signage * Scanners * Signature capture and verification devices * Receipt printers * In-store processors * Kiosks * Plasma monitors Other Industry-Specific Systems * Digital photo capture and storage systems for identification applications, such as security and driver licensing * Financial services automated voice recording * Document printing, validation systems and retail banking In-Home Systems * Home PCs and peripherals * Residential gateways * Notebook PCs and peripherals SLA Definitions It is crucial to know the level of service needed for your IT asset inventory. Having a service partner who can fulfill those needs is critical. Lancompusa provides the perks of a truly customizable service plan, which guarantees that your equipment service requirements are finished on your time schedule. We provide a customized approach as well as standard service level agreements for your more mission-critical equipment. Choose from any of the following, or contact us to build a solution that's just right for you: - 9 x 5, next business-day response * Within 15 minutes of receipt, call is opened. * If customer is unavailable, SLA is not measured and call goes on client hold. * Within 4 hours of call placement, customer is called to troubleshoot. * If part is not diagnosed, a technician will be assigned for the succeeding business day arrival. When the technician is on-site, they will troubleshoot failure, do part diagnosis, and order it for the following business day. * If part is diagnosed, it is shipped for the succeeding business day arrival, and after that part arrives, a technician is dispatched to meet it. * Calls will be accepted between the hours of 8:00 a.m. and 5:00 p.m. at the service location. Outside of this window, any call opened is subject to a $70 after hour's fee. Any call with a technician on-site beyond these times is subject to a $145/hour after-hours charge. * Shipping cut-off time is 5:00 p.m. Eastern Time. Any part request made after 5:00 p.m. Eastern Time will be ordered the succeeding day and delivered for the following day arrival. - 13 x 5, next business-day response * Customer is called to troubleshoot within 4 hours of call placement. * Call is opened within 15 minutes of receipt. * If customer is unavailable, SLA is not measured and call goes on client hold. * If part is not diagnosed, a technician will be appointed for next business-day arrival. Once the technician is on-site, he will troubleshoot failure, do part diagnosis, and order it for the succeeding business day. * If part is diagnosed, it is shipped for the succeeding business day arrival, and a technician is assigned to meet that part after it arrives. * Calls will be accepted between the hours of 8:00 a.m. and 5:00 p.m. Eastern time. Outside of this window, any call opened is subject to a $70 after-hours' fee. Any call with a technician on-site beyond these times will be subjected to a $145/hour after-hours charge. * Shipping cut-off time is 5:00 p.m. Eastern Time. Any part request made beyond 5:00 p.m. Eastern Time will be ordered the following day and delivered for the succeeding day's arrival. - 9 x 5, 4-hour response * Within 1 hour of call placement, customer is called to troubleshoot. * Within 15 minutes of receipt, call is opened. * If customer is unavailable, SLA is not measured and call goes on client hold. * If part is undiagnosed, a technician will be designated to arrive within 4 hours of call opening. When the technician is on-site, he will troubleshoot failure, do parts diagnosis, then order it for the following business day. * If part is diagnosed, it is shipped for next business day arrival, and a technician is dispatched to meet that part after it arrives. A technician will not be dispatched on the same day, if the part has been already diagnosed. * Calls will be accepted between the hours of 8:00 a.m. and 5:00 p.m. Eastern Time. Outside of this window, any call opened is subject to a $70 after-hours' fee. Any call with a technician on-site beyond these times is subject to a $145/hour after-hours charge. * Shipping cut-off time is 5:00 p.m. Eastern Time. Any part request made after 5:00 p.m. Eastern Time will be ordered the following day and delivered for the succeeding day's arrival. - 13 x 5, 4-hour response * Customer is called to troubleshoot within 1 hour of call placement. * Call is opened within 15 minutes of receipt. * If customer is not available, SLA is not measured and call goes on client hold. * Within 4 hours of call opening, if part is undiagnosed, a technician will be designated for arrival. When the technician is on-site, they will troubleshoot failure, do part diagnosis, and order it for the succeeding business day. * If part is diagnosed, it is shipped for the succeeding business day arrival, and a technician is dispatched to meet that part after it arrives. If the part has already been diagnosed, no technician will be dispatched same day. * Calls will be accepted between the hours of 8:00 a.m. and 5:00 p.m. Eastern Time. Outside of this window, any call opened is subject to a $70 after-hours' fee. Any call with a technician on-site after these times is subject to a $145/hour after-hours charge. * Shipping cut off time is 5:00 p.m. Eastern time. Any part request made after 5:00 p.m. Eastern time will be ordered the succeeding day and delivered for the following day's arrival. - 24 x 7, 4-hour response * Call is opened within 15 minutes of receipt. * Customer is called to troubleshoot within 1 hour of call placement. * If customer is unavailable, SLA is not measured and call goes on client hold. * If part is diagnosed, it is shipped for the succeeding business day arrival, and a technician is assigned to meet that part after it arrives. A technician will not be dispatched on the same day if the part has been already diagnosed. * If part is undiagnosed, a technician will be designated for arrival within 4 hours of call opening. When the technician is onsite, they will troubleshoot failure, do part diagnosis, and have it ordered for the following business day. * Shipping cut off time is 5:00 p.m. Eastern Time. Any part request made after 5:00 p.m. Eastern Time will be ordered the succeeding day and delivered for the following day's arrival. * Calls will be accepted at all hours of the day or night. - 24 x 7, 4-hour fix * Call is opened within 15 minutes of receipt. * Within 1 hour of call placement, customer is called to troubleshoot. * If customer is unavailable, SLA is not measured and call goes on client hold. * Technician is sent on-site within 4 hours of call placement to troubleshoot the failure and install any parts necessary to affect the repair. * Shipping cut off time is 5:00 p.m. Eastern Time. Any part request made after 5:00 p.m. Eastern Time will be ordered the next day and delivered for the following day's arrival. * All parts for these contracts will be stored on-site. * Calls will be accepted at all hours of the night or day.

Actual Requests

See other requests for computer technicians in Hartford

“Need Computer Repair for a MacBook Laptop”

Albany, NY

Computer type
Mac laptop, Other (time capsule)
Assistance type
Figuring out what's wrong, Other (Time capsule has flashing lioght)
Details
The Iphoto has a problem, also.
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“Need a Computer Technician ”

Shrewsbury, MA

Computer type
Other (accer aspire one netbook)
Assistance type
Fixing hardware, Fixing software, Computer won't turn on, Other (netbook just shows ACCER screen.Has no windows 7 cd.doubt harddrice is crashed)
Details
key board one of switch is broken.needs replacement too (so could be keyboard+ harddrive+ new installation)
$49
Average price
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“Need a Computer Technician to Repair Windows Laptop”

Groton, MA

Computer type
Windows laptop
Assistance type
Figuring out what's wrong, Fixing hardware, Computer won't turn on
Details
The laptop, upon power on, does not go into its power on self test. It does not boot and the display is blank.
$49
Average price
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