FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At FirstLine Roofing, we are committed to providing our customers with fair and transparent pricing, as well as high-quality roofing services that will protect their homes and businesses for years to come.
- What is your typical process for working with a new customer?
The typical process for FirstLine Roofing to work with a new customer involves an initial consultation to assess the roof's condition, provide recommendations, and estimate the project's cost. A contract will be signed, and the project will be scheduled and executed. Once completed, a final inspection will be conducted to ensure the customer's satisfaction.
- What education and/or training do you have that relates to your work?
Our owner, Scott Gordon, is a licensed roofing contractor and general contractor with over 25 years of experience in the construction industry. Scott is also a Licensed Insurance Adjuster, and Licensed Mold Remediator. As the leader of FirstLine Roofing, Scott has established the company as a leader in the industry, dedicated to providing the highest level of service and workmanship to its customers. With his extensive experience in the construction industry, Scott has built a reputation for his attention to detail, his commitment to excellence, and his ability to provide innovative solutions to his clients.