FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Roof inspections and estimates are free! We have a $150 Referral Program for each new client that does business with us! And as Certified Master Elite Contractors with GAF, we can also offer GAF’s Roofs for Troops $250 Rebate Program! Ask for details!
- What types of customers have you worked with?
Any and all types of property owners! Homeowners, small business owners, commercial property owners and property managers. Insurance and real estate agents as well!
- What advice would you give a customer looking to hire a provider in your area of work?
I would advise to ask as many questions as you can. You’re essentially interviewing the contractor and their company. Ask for references or addresses for other properties in the area that they’ve worked on that you can drive by and look at. Ask for copies of their contractors license and insurances, as well as any other credentials that may be beneficial to helping you choose the right contractor for you. Ask how long they’ve been in business. Ask about their labor source and if they use subcontractors or in-house employees. Ask about warranties and additional options in terms of materials. Also ask about financing and if their company offers financing, even if you don’t need it, it can somewhat speak for the legitimacy of the type of business that contractor or company conducts. Most importantly, make sure your completely comfortable with who you choose from day one!