Magic Steamers did an excellent job cleaning my carpets. Even though there was a mix up as to the time they would arrive onsite to perform stated cleaning, they were very accomdating. They explained that they would try thier best to get certains stains out of carpet (paint, nail polish, glue) but said that more than likely they won't come out. Ovwrall we are very, very satisfied with thier work and for the price, I couldn't get a better deal. Compared to the last company we hired to clean our carpets, Magic Steamers was outstanding. They used a vehicle based machine that shot very hot water into the carpet to pull out all the dirt and grime that had accumulated over the years. Carpets looked totally different from before the cleaning. We would definitely hire them again.