I hired Alex to remove my old A/C ducts and replace them with new ones. Alex's communication is excellent. He replied quickly and professionally to all my questions and scheduling requests. I was doing other home improvement projects simultaneously and one of the other vendors accidentally cut power to my AC and Alex gladly fixed it. Later, when it was time for him to install the new ducts, the other vendors turned on and ran my AC against my wishes and my whole unit froze up and started leaking everywhere, and it even clogged up my drain. Alex also gladly cleaned out my coils, replaced all the broken insulation on my pipes and unclogged the drain, also at no extra cost. Lastly, the thermostat stopped working properly and Alex replaced the thermostat to make sure I was left with a working AC unit. If you are looking for an AC company that is affordable, professional, doesn't sell you things you don't need and is willing to go the extra mile to make sure you have a properly working A/C, look no further and hire Alex. You will not be disappointed.