I needed a heating element replacement for my Samsung dryer. I would give 4 stars as they were a tad late, but in this business its almost a guarantee. Two polite young men arrived and went straight to work. Identified the problem, had the part on hand, offered advice and concerns, vacuumed out the inside of the unit, explained ideal maintenance timelines to avoid repeat repairs or worse fires. The repair was completed swiftly, priced reasonably, and my laundry room was put back to original condition and off they went. I would have no problem asking Mr. V to help in future, over my head, electrical and appliance repairs.