- What should the customer know about your pricing (e.g., discounts, fees)?
I give pricing before any work is done. I'm happy to do a free estimate any time.
- What is your typical process for working with a new customer?
depends on the job. for lockouts and rekeys I need a state ID before work. any thing else I take a look at what is needed and write up the price. then if you agree I start the work.
- What education and/or training do you have that relates to your work?
I'm a member of ALOA.( associated locksmiths of America) some of my training is though them and some of it is from assa abloy academy. then of course I've had a ton of in person training from locksmiths above me.